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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan

Very good 7.2
Based on 3135 reviews

Recent customer comments

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Very good



based on 3135 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.5
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Staff Performance 7.2
  • Value for Money 7.2
  • Food/Dining 6.7

8 Charnchai T.
Thailand
April 19, 2015
Good hotel but small room
Good staff, good location and BF
Good hotel but room is too small

7.3 Kwan N.
Malaysia
April 18, 2015
Comfortable and satisfying 5 nights stay
Location, Staff Performance and Cleanliness
Stayed here with my other half for 5 nights here and was truly satisfied with the hotel service. The hotel is around 8 minutes walk to Shinjuku station. Room is a bit small but this is common across Tokyo. Most of the staffs speak good English and able to help us around. No complains and will definitely come back again if I'm visiting Tokyo.

7.3 Josefina C.
Philippines
April 18, 2015
Value for money
Location, staff performance, cleanliness

7.7 Josefina C.
Philippines
April 18, 2015
Nice hotel
Location, cleanliness and staff performance

4.7 Michael S.
United States
April 17, 2015
Disappointed
Location price convenience
Some of the staff was very unfriendly and did not seem to understand what they were doing. The building is old and ac did not work. Room smelled of cigarette smoke even though it was a non smoking room.

7.3 Rini M.
Indonesia
April 16, 2015
Great value
Value, location, limousine bus
Great hotel and value. Great location and the airport limousine bus is so very convenient.

6.7 Polake K.
Thailand
April 04, 2015
Easy to travel to and close to shunjuku park
Easy access to airport limousine, 24 hours convenient store, easy to checkout
It was very easy to travel to hotel from airport, there's a limousine bus service. The room is quite old, and there was some cigarette scent. I didn't mind that though. Other than that, the hotel itself is connected to the underground walkway which was very useful when it was raining.

7.3 Polake K.
Thailand
April 04, 2015
Old hotel but good location
next to shinjuku park, underground passage connect to hotel, has 24 hours minimart
It was very easy to travel to hotel from airport, there's a limousine bus service. The room is quite old, and there was some cigarette scent. I didn't mind that though. Other than that, hotel has many restaurants in the hotel to choose from.

7.3 Polake K.
Thailand
April 04, 2015
Old hotel in great location
Has Family Mart inside hotel, easy to check out, easy to travel from airport
It was very easy to travel to hotel from airport, there's a limousine bus service. The room is quite old, and there was some cigarette scent. I didn't mind that though. Other than that, the hotel itself is connected to the underground walkway which was very useful when it was raining.

7.3 Sheen C.
Taiwan
April 02, 2015
Typical Japanese business hotel
Direct bus service to and from Narita and Haneda airports, 10-min walk to major Shinjuku business district, English-speaking staff
It was a typical Japanese large business hotel, with small rooms. The carpets in the room was not very clean, and we heard ambulance/fire engines roaring downstairs despite our room was 12-stories up.