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Very good 7.2
Based on 3197 reviews

Verified traveler reviews

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Very good

based on 3197 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.7
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Wei T. from Malaysia
Families with young children
Stayed 4 nights in April 2015
Very Small Hotel Room
No space to walk around when my 2 luggage was opened up.
Reviewed May 02, 2015

Tuenjai V. from Thailand
Solo travelers
Stayed 3 nights in April 2015
Clean room but the location is very far frm JR st
Clean room and convenient to take airport bus in front of the hotel
Reviewed May 01, 2015

Michael C. from Philippines
Families with older children
Stayed 3 nights in April 2015
value for money
clean, affordable, good service
Very pleasant.
Reviewed April 29, 2015

MAY C. from Hong Kong
Solo travelers
Stayed 4 nights in April 2015
The room is too small.
Location, breakfast and they have no smoking floor.
Larger room size
Reviewed April 29, 2015

WENDY O. from Singapore
Families with older children
Stayed 7 nights in April 2015
Great stay
Clean, comfortable and convenient
Reviewed April 28, 2015

Jenny T. from Singapore
Business travelers
Stayed one night in April 2015
Peaceful stay
Quiet surrounding, walking to Shinjuku shopping district only 10mins, staff can speak English
Good. 1st time in this hotel.
Reviewed April 28, 2015

Osamu H. from Japan
Solo travelers
Stayed 4 nights in April 2015
4nights stay
Connected to Shinjyuku station via underpass but slightly far away. Airport Limousine bus stops at this hotel, which is good! Family Mart inside this hotel.
Air condition is not so good in terms of room temperature. Access to Shinjyuku station was not too bad but slightly far away. Not easy to come to the hotel from JR station with heavy luggage. During Previous stay last year, many Chinese people were noisy even in midnight time, however, this time no such annoying experience.
Reviewed April 27, 2015

Jerry Z. from Philippines
Stayed 5 nights in April 2015
very helpful staffs
staffs, staffs, staffs
Reviewed April 27, 2015

Kam W. from Hong Kong
Families with young children
Stayed 6 nights in December 2014
Family traveler
Location, Cleanliness, Airport Bus
This hotel is quite good for family with young child. They have 3-bed room and can live at a reasonable price in Tokyo. Their location is also very good. There are easy to go main train station and subway.
Reviewed April 26, 2015

Etsuko Y. from Japan
Business travelers
Stayed 3 nights in April 2015
Shinjuku Washington hotel
Location, external look, staff
Building is old & the room didn't have proper curtains so it was too bright at 4:30 AM &it woke me up everyday. The air-conditioner &next room too noisy. I've stayed it better hotels for less money.
Reviewed April 25, 2015