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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan

Very good 7.2
Based on 3132 reviews

Recent customer comments

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Very good



based on 3132 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.5
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 6.7

7 John T.
New Zealand
January 30, 2014
Boiling hot in a very small room
Location, access to airport transportation, English speaking staff (albeit limited English)
We stayed at the Annex. The rooms very very tight - but I guess that is what one can expect in Tokyo. There was hardly any space to move around in the room once the luggage bags went in. We were there in winter and the room was boiling hot. All that came out of the vents was hot air. It was so hot we had to ask for the window to be open (not a good choice if you have small children as the window opens up rather widely). All in, it was value for money but be prepared for a small room and an even smaller bathroom. Service was rather good overall though.

3 Justin B.
Australia
January 26, 2014
Absolutely terrible
There was nothing good about this hotel
Our stay at the Shinjuku Washington Hotel sucked! It was overpriced, the rooms were stupidly small & cramped with a tiny portal window that didn't open, so the room felt very stuffy with no air circulation. The bathroom was way too small & claustrophobic. In fact the whole room was claustrophobic. We literally got up as early as we could & got the hell out of there for the day, & didn't return until late at night because it was so depressing and uncomfortable being in that hole of a room.The hotel itself was dated, the staff were non-existent. Only stay here if you're absolutely stuck for no where else to stay.

9.3 Lam C.
Singapore
January 25, 2014
Convenient, convenient, convenient!
Convenient, fair rate, good location.
It's my second time staying in this hotel, and recommand to several friends for their future travel to Tokyo.

7.3 Sun V.
Hong Kong
January 22, 2014
Comfortable room, Clean room,
Convenience, Nice design
Convenience, Clean room, Nice design, High ceilings, Large bathroom, Large windows,Child friendly, balconies Comfortable bed, Ocean view, Mountain view, Garden view, River view, City view, Fast internet, Pool view

8 WOOJIN K.
South Korea
January 20, 2014
Very nice place.
clean, Near city, transportation.
Here is very nice place. There is very near by downtown . IF you are working person, I recommand here.

6.7 Michael S.
United States
January 20, 2014
Really great to stay in Tokyo. Fun Day Trip
Location, Transportation, Local Food
So much to do in Sinjuku it was nice. Public transportation is great.

8.3 sunitphan K.
Thailand
January 19, 2014
Clean, shopping and business
near the shopping center, Easy to access transportation, and easy to find restaurants
Comfortable, enjoy shopping and eating, it has a shuttle bus from airport, and near shinjuku station, so it easy for me to travel around Tokyo

6.3 LEE Y.
Singapore
January 19, 2014
It was ok. Not fantastic.
It has airport shuttle service. Check out was easy and quick. Just insert card key into a machine. There is a family mart in the hotel.
The stay was fine, not fantastic. Within walking distance to Shinjuku station but it is rather far. No signages to show where this hotel is from the station too. I chose this hotel as it is reasonably priced hotel with airport limousine service.

7.3 ANDREW W.
Hong Kong
January 18, 2014
Tidy room, non-smoke floor, near metro rail
Location easy to find, tidy room, stable internet
arrived 3 min before the check-in time 2pm but staff still welcomed me and let me check in directly. tidy room with all standard kit. wifi and LAN connection both available. 15 min walk only even when you're slow with your luggage.

9.7 Thanh N.
United States
January 18, 2014
nice atmosphere, staff frendly, comfortable
nice atmosphere, staff frendly, comfortable