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Shinjuku Washington Hotel

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Hotel Area: Shinjuku Number of Rooms: 1296
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
1545 reviews

Value for Money
7.3
Location
7.8
Staff Performance
6.9
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.9
All reviews (1545)
Jeremias P. Groups Philippines, May 14, 2013
Shinjuku Washington -tiniest rooms ever?

1) Narita airport limousine bus drops you off in front of hotel. 2) convenience stores at ground floor 3) near train stations
5.7
Could be the tiniest room I've ever stayed in but then again maybe tiny is the norm for Tokyo? Like my suitcase was literally the width of my the hallway in my room
Kelsie C. Couples Malaysia, May 12, 2013
Little far from the nearest public transport

Shuttle bus to airport, english speaking staff and clean room
7.3
Mike W. Solo travelers China, May 06, 2013
transportation is excellent, but room is small

transportation, transportation, transportation
6.3
hair dryer is super weak room is small bead pillow is not comfortable
Zuo S. Couples Singapore, May 05, 2013
Convenient for the airport only

Direct airport bus, 24hours convenience store, staff speaks a number of languages well.
6.3
Direct airport bus, fast check out, staff speaks a number of languages well. Paid airport limousine bus goes to the hotel directly. The bus ticket is expensive but comes with free two day metro pass if you purchase return ticket bundle at the airport counter. The hotel staff was attentive as they overheard me conversing in mandarin and immediately greeted me in perfect mandarin when I approached them. However, despite having the two day metro pass, it was a painful 15-20minutes walk to the nearest shinjuku metro station. The hotel is surrounded by office buildings and it is especially quiet at night. The best part of the hotel I can only think of is the 24hours convenient store located just at the ground level of the lift lobby. Good for enjoying hot meals within your hotel room at any time of the day.
Nguyen K. Families with young children Vietnam, May 05, 2013
Good hotel in Shinjuku central located

Location, cleaness, good services
7.3
Hotel located right at Shinjuku CBD. 10 minute walking to central train station. Many shops and good restaurant around. Easy access to anywhere in Tokyo. Hotel room is a bit small but nice and clean.
Paul C. Couples Australia, May 04, 2013
Rooms are small, poor air quality in room.

staff, internet
6
Rooms are quite small and the place is quite run down. Poor air quality within the hotel building and in the room. We can smell people smoking even inside our non-smoking room. We had to buy our own room deodorizer for the room we stayed in. Not recommended if you have sensitive nose and are adverse to cigarette smoke and smells. Better to pay alittle more and stay at a different place. Convenient to catch airport limo bus though.
Suwannee S. Groups Thailand, May 03, 2013
Normal

Good location, close to public transit, easy access to sightseeing
7
Sanda L. Couples Canada, May 01, 2013
very disappointed

This hotel is self service and it is not a 3-4 hotel
4
Beng B. Solo travelers Malaysia, May 01, 2013
Good stay, with special desk for foreign guests

Prompt housekeeping services, close to subways and major shopping areas, knowledgeable staff
7.3
Yap Y. Business travelers Malaysia, April 30, 2013
Normal

Restaurant, bar n convenient store
6
Normal condition, should impress with the theme or better facilities

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Customer Reviews - Shinjuku Washington Hotel, Tokyo

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