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Excellent 8.1
Based on 66 reviews

Agoda Verified Reviews

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based on 66 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

Nuttanaree W.
August 14, 2013
good worth for money
near train station, shopping area, friendly staff
good memory about this hotel especially staff are very helpful

Philip C.
United States
August 09, 2013
Pleasant uneventful. Comfortable hotel.
Staff was nice. Lobby was pretty. Close to Rainbow pool
Checkin and checkout was easy and fast. Hotel was decent. More of a business hotel. It seems pretty common in Japan. Not huge, but then again nothing is here. Beds are definately for smaller sized humans. My wife and I were extra close. Luckily we get along. Room was pleasant, not huge, but average for Japan. Bathroom was nice and neat. Floor however smelled of smoke. Room was fine, no detectable smells. A little old. Room control console was straight out of the 70's.

Tetsushi T.
July 19, 2013
Nice comfortable hotel in a convenient location
Location, Airport access, Comfort
My stay at this hotel was comfortable. It meets all my expectations.

Zalilah J.
July 17, 2013
Clean room and good location for shopping
Good location,friendly staff and nice view
Had a good stay during winter.Hotel description easy to locate.Thumb up for the hotel staff .

Patrick D.
May 30, 2013
small room as was expected, clean & well serviced
The foyer area is quite pleasant.

Ariyaporn K.
April 23, 2013
Nice and comfortable hotel.
Comfortable hotel, near to shopping area and easy to reach destination by train station is closer.

Ariyaporn K.
April 23, 2013
Nice and cleaned hotel
close to shopping area, train station and in city center.
Nice and clean hotel but smoke smelly a little bit for a non-smoking floor. The hotel is located near shopping area which is at the train station and convenient to reach everywhere in Tokyo.

Jimmy L.
April 18, 2013
Friendly staff, great customer service.
Room is nice clean, close to all shops and easy access to public transport.

Michael W.
March 27, 2013
Aging Business Hotel
location, but that is about it
The interior could use a refresh and upgrade. The furniture shows some wear, and I was surprised to get a physical key rather than a key card. The TV was a tiny LCD that required the purchase of a TV card to watch anything. The mattress was too hard. The carpet had been stitched back together in one place, with the end of the thread sticking up and being unpleasant to tread on. The room was clean, though, and the location is close to the station (though most hotels in the area are). WiFi was free and reasonably reliable.

James P.
United States
March 09, 2013
Neat and nice hotel with excellent service
convenience location, reasonal price
Our 6 days stay with Tachikawa Grand is rated at excellent. Neat and quite location but with easy access to JR station. Cons: Hotel staff English understanding/speaking ability are weak.