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Recent customer comments

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All reviews (900)

Business travelers (26)

Couples (205)

Solo travelers (200)

Families with young children (116)

Families with older children (129)

Groups (224)

Very good
7.6
based on 900 reviews
Hotel Condition/Cleanliness
7.6
Facilities
6.6
Location
8.7
Room Comfort/Standard
7.6
Staff Performance
7.9
Value for Money
7.7
Food/Dining
6.3

7.6 enrique N.
Philippines
April 27, 2016
Okay :)
Perfect location lots of food to find. Staff are ok specially Kang Ji Young. She very accomodating and speak english well.

6 Tan L.
Malaysia
April 22, 2016
Location good
good for location

8 Alpha P.
Philippines
April 21, 2016
Great location!
The staff were friendly, and they spoke good english. The room was big enough and the place was near the train station. Mc Donalds was just a stone throw away. Convenience store was nearby, and a grocery store just beside the hotel. We would surely stay at Tokyo Plaza Hotel on our next visit.

3.2 Passara K.
Thailand
April 23, 2016
Definitely not recommend
Unbelivable that Agoda has not filtered the hotels in its lists. The hotel is old,the sink cracked, the room is incredibly small. Besides, the reception lady at the check in counter is not helpful and show some rude manners. The only good thing is being near the train station. The

6.8 Phiraporn J.
Thailand
April 18, 2016
Good place
Best location, I think sometimes hotel should have more flexible about luggages

8.8 DENNIS T.
Philippines
April 18, 2016
Very accommodating staff
The staff were so considerate. There was some miscommunication on my reservation but the staff gladly accomodated my request. Suggest however that breakfast be changed everyday specially for those staying for more than three days.

8.4 Christine V.
Belgium
April 20, 2016
perfect location
Perfect for a short stay

8.4 Phiraporn J.
Thailand
April 16, 2016
Good location and large room
We have three people in twin-B non smoking room. We enjoyable to stay here but a little bit hard to carry all bag to lobby on second floor.

9.6 Sai L.
Malaysia
April 18, 2016
Good location
Very near to JR train station Shin Okubo and Okubo. It is just 2 minutes walk either station. Plenty of good restaurants and convenient stores.

8 Yvette H.
Australia
April 09, 2016
Simple yet comfortable
Basic hotel with standard breakfast included. Nothing too flash but clean and comfortable at a good price with very friendly helpful staff. Excellent location only 3min walk from Yamanote line.