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Very good 7.6
Based on 942 reviews

Recent customer comments

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Very good

based on 942 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.5
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 6.3

anthony C.
June 12, 2016
Worst hotel
Not recomended! Rooms smells like sewer tiny bathroom, dirty rooms.

wong H.
June 10, 2016
Poor Room Condition
The aircon didnt work. It ran for 30 minutes and switches off by itself. Reported to the reception and they checked it but was not rectified. Suspect the remote control timer was set by the previous dweller. Strange that they could not find a remedy to it and spoiled our sleep each night. Horrible experience.

anthony C.
June 09, 2016
Never again
Rude staff, old dirty rooms, tiny bathroom, same set breakfast daily. Will not recomend this hotel. Very dissapointed!

Alicja T.
June 03, 2016
Good price/quality, lot of space, best location
Close to subway stations. Lot of cheap restaurantions in neighbourhood. Room was much bigger than other hotel rooms in the same standart. Highly recommend for budget trip to tokyo.

May 31, 2016
good location
easy to access and close to the main tourist places

May 31, 2016
good location
easy to get the train caz closed to the station and free ramen

Selena K.
May 30, 2016
DIRTY! YUCK! Old, worn, but above all DIRTY! Staying at this hotel ruined my holiday. Yes its close to the station, but what does that matter when you don't want to touch anything in the room how gross it is. I would rather walk an extra 10 minutes to the station and have a decent room. There were hairs everywhere, collection of dust on the wall paper, beyond dirty carpet, crumbs of food.....towels were disgusting - off white colour and so old they must have been used for 10 years....

Sirima W.
May 29, 2016
It's about 100 m. opposite the JR Shin Okubo station, no subway for this station. So we use Suica pass for convenience. Hotel provides toiletry and electric kettle but no water bottle or cofee/tea on room. However the room is spacious enough. We booked a room for three and it's quite ok for us. The food around the hotel is not as good as we expected.

jessica P.
May 28, 2016
Good location, clean, friendly staffs, near to everywhere
The receptionists are very friendly and helpful. The room is quite small but very clean and comfy. Near to Shin Okubo station (1 stop to Shinjuku JR station) and very easy to find it location. I hope i can stay in this hotel again when we're in Tokyo.

Ryan A.
May 21, 2016
awful hotel with NO redeeming qualities
hotel is located on 2nd floor with no escalator / elevator. so you will have to lift your luggage to the front desk. staff is not attentive and the rooms are a bit dilapidated. the worst thing is that you are required to leave the keys to the front desk everytime you leave the room. What surprises me the most is when I got back (new staffs working at the front desk) they give me my keys without even asking for my ID, my name, or etc. I only tell them my room number. Security is definitely nil. when I shower around 11PM - the shower didnt have hot water at all . Not sure if they turned it off or its broken.