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Excellent 8.5
Based on 306 reviews

Recent customer comments

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based on 306 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 8.0

Jonathan L.
United States
November 27, 2015
great hotel and staff
staff, hotel, room and view
Since it was my first time to Japan they upgraded me to the 25th floor which had an amazing view. Highly recommend.

Kin Y.
Hong Kong
November 25, 2015
Top Class Hotel in Yokohama
Top Service, Top view, Top Food
We will visit again for sure. Check out time is 2:00pm. Excellence Services.

Sony S.
United States
October 07, 2015
Best! Simple great hotel and services!
Location, services and cleaness!
I honestly cannot say enough good thing about this hotel - it is truly wonderful hotel and services. YOU MUST TRY it!

Cecille V.
August 19, 2015
Cleanliness, friendly staff, good location
Friendly staff, good location, cleanliness is superb! I would definitely stay again if given a chance!

Chi Y.
Hong Kong
August 12, 2015
Intercontinental is a good hotel.
Attitude, location, view

elizabeth M.
July 22, 2015
Location, location, location
We were booked at the renovated room and we liked the interiors.

Ong S.
Brunei Darussalam
July 21, 2015
Freindly staff with spacious room
location, cleanliness and friendly staff
This is my second time staying here. The performance of the staff are just great. I have book the room with city view and the cosmo playground is just right infront of my windows. Hotel room is spacious compare to other hotel. The shuttle bus is a great option to travel to airport if you have lots of luggage. I would love to stay in this hotel again.

Diep H.
July 13, 2015
Good, I will come back and stay there
Staff, location and cleaning

Khang G.
June 30, 2015
Hotel location is one of best feature as it is connected to Pacifico Convention Hall and link to Queen Square whereby Minato Mirai subway station is located at basement 3 (very short walking distance from station to hotel). High floor room view from hotel is fantastic as guests are able to view all landmark buildings such as Cosmo Ferries Wheel, Landmark Tower and Queen Square Tower A (night scene is the best) Retail/department stores, convenience stores and restaurents are easy accessible within short walking distance as well (less than 10 mins walk). Hotel staff performance was above expectation upon check in/out. Most of the front desk staff was very resourceful while attending my enquiries for transportation guide. Room is spacious and overall cleanliness and conditions are well maintained. I would recommend this hotel to those travellers who wish to explore Minato Mirai area.

Hwee C.
April 12, 2015
Fantastic service
The room was comfortable, large n very clean. Staff were superbly helpful n friendly. And their service is excellent!