arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Exceptional 9.2
Based on 38 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 38 reviews
  • Hotel Condition/Cleanliness 9.8
  • Facilities 10.0
  • Location 8.7
  • Room Comfort/Standard 9.6
  • Service 9.6
  • Value for Money 8.3
  • Food/Dining 9.1

joseph S.
Australia
January 28, 2012
Oasis of calm with beautiful views
Large rooms with balconies, and mountain view rooms worth it for the views.very attentive and helpful staff..restaurant of high standard.
luang prabang has a unique old world charm, a unique mix of a huddled temple town and a preserved colonial town, wonderfully unhurried, and relaxed, in a glorious settingbbetween the rivers..la residence is a greatbway to visit, just out of the main town section, so even calmer for that!

Gregory E.
France
January 26, 2012
Fabulous hotel with fantastic service
Quiet & very relaxing
Great place for a short break. Fabulous historical city, beautiful temples. Great staff very smily & welcoming. Other than that: Tad Sae waterfall, night market, sunset on top of mount Phousi, cruise on the Mekong... plenties of activities for a WE. Rent a motorbike, most convenient to travel around

Nguyen S.
Vietnam
December 07, 2011
Good hotel. kind of boutique.
very good service. quiet and relaxing.
it is really a first class service. I like the hotel though i was not given the right view that I wanted.

Alain M.
Sweden
November 02, 2011
Great Hotel but ripping you off...
great service, great view
We went there for a lovely romantic week-end and we had one. The hotel is located on top of a hill with a great view on the mountains. The service is excellent but... Obviously the GM is struggling with making his financial targets and we get charged for any extra peanuts. We booked a junior suite for almost per night, had a romantic 500 candles dinner for 170 USD per head, but got charged 550USD for a bottle of champagne and some extra hundreds of USD for the dinner setup. Having spent almost 2000 USD in 2 days between the room and the dinner, I found it hard to be denied a check out time at 13:00 instead of the standard lunch time (they proposed me to book a room for ...1 hr !!) and got charged 10 USD for a laundry bag that I mistakenly took off the room...

William F.
United Kingdom
October 12, 2011
Beautiful Hotel in Wonderful City
Quiet and very comfortable
This is a beautiful hotel in a lovely setting. The rooms are fabulous and the staff very friendly and attentive. Transportation to down town is free and very useful. It is top end and top dollar but a great place to relax for a few days if budget and itinary allow.

Yoki T.
Indonesia
September 11, 2011
Orient Express Hotel Indeed....
Pak Ou Caves Personal Tour, Restaurant and Romm
I enjoy my stay at La Residence Phou Vao, which was started with the Pak Ou Caves tour arranged by them. It was perfect, lunch in the island is the best part for us. We enjoy the room with fantastic view and also the unique bath tub. The infinity pool in the spa area is gorgeous and they do make some interesting flower arrangement. Restaurant is great as they really open and wait for us as the last guest there, which we appreciated. However spa services could have been improved by providing drink during before or after spa.

roger T.
United Kingdom
February 08, 2011
Gorgeous
Fabulous location -quiet and great views 15 mins from town but courtesy bus,lovely rooms,lovely pool,lovely spa,lovely breakfast,great staff
my husband wished he'd remembered to pack a siut or jacket for breakfast!Staff were very nice. Pricey for drinks and meals. Great place for a treat

John C.
Australia
September 26, 2009
What a gem !
SETTING, VIEWS, FOOD QUALITY, BEAUTIFUL STAFF WHO ALWAYS ADDRESSED US BY NAME
Sorry! Cant find anything negative about this one.
This incredible boutique hotel is really something!Under the caring and ever watchful eye of hotelier Philippe Bissig my wife and I Felt we were guests in a private home. La Residence Phoh Vao is so unique its worth the trip to Laos just for the experience. We are a couple of foodies and rate the Lao inspired French cuisine at the top of the best we have tasted and an excellent wine list, all at sensible prices.Infinity pool, and pampering Spa for the girls

Lucero K.
Philippines
July 30, 2009
la residence phou vao
very very nice decor, definitely 6 star hotel, worth the money, great view of the temple, good food though pricey, great pool, very friendly service, good location, wonderful romantic rooms

Alexandra G.
United Kingdom
January 19, 2009
La Residence Phou Vao Luang Prabang
The rooms are beautiful and the shuttle service to and from Luang Prabang.
I can't think of anything that could be improved upon.
Everything about this hotel is superb. The rooms are beautiful, the staff very attentive and the infinity pool has amazing views. There is a shuttle service to and from Luang Prabang, so everything is convenient.