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Excellent 8.9
Based on 498 reviews

Recent customer comments

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based on 498 reviews
  • Cleanliness 9.3
  • Facilities 8.8
  • Location 7.9
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 9.1
  • Food/Dining 8.6
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United States
May 10, 2016
Extraordinary service and staff; superior food; tranquil riverfront setting
My six days at the Thongbay Guesthouse will be one of the most memorable travel experiences that I've had anywhere. The inn, set in a quiet section of the city on the Nam Khan river, provides you a feeling of calm with its lush trees and plants. It's a quiet place, but has excellent 5-minute access to the tourist district via frequent, free hotel shuttles driven by cheerful drivers. However what's really special about the Thongbay Guesthouse is its staff. They are as attentive and skilled as any you'll find in the most luxurious hotel. Moreover, they were all super-kind people, showing real concern for me when was briefly ill, among other things. One small illustration: during a a sudden storm and power outage one night, the kitchen cooked for me in total darkness; then four staff members walked through drenching rain with flashlights and umbrellas to bring food to my bungalow What a place! Expect occasional brief power/internet outages, which are beyond the hotel's control. The breakfast is great, especially the Lao coffee. Other meals are first-rate. I discovered very quickly that the food at the Guesthouse was far better than most of the tourist-oriented restaurants in central Luang Prabang. Let me pass on my thanks to all of the staff of the Thongbay Guesthouse.

Sheryl K.
United States
May 03, 2016
Loved this place!!!
Excellent service beautiful and peaceful location. Amazing food!! Will return and highly recommend.

Jolijn S.
May 03, 2016
beautiful place

Thi L.
April 04, 2016
Good facilities, friendly staff yet far from center
Plus : Nice bungalow with garden view, restaurant and book-reading area with river view. Friendly and helpful staffs. Minus: far from center, breakfast is not nice.

Nirandone K.
February 28, 2016
Clean, great place and staff
This was our first time in Luang Prabang and Thongbay Guesthouse was almost chosen randomly. I would definitely recommend it to fellow travellers. The place was clean, the staff was so friendly and helpful. The cared for our comfort the whole 4 days we were there. People say it's a bit far from town, but they offer free shuttle service, so that counter balances it. Will definitely stay there gain. 5/5.

Judy T.
February 27, 2016
Guesthouse on the river
Overlooking the river, the natural lighting in the bathroom, the friendly and helpful staff
It was great. Nice to get out of the business of the town and return to our quiet room.

Kim N.
February 20, 2016
Great place
Breakfast, staff, garden

Maximilian H.
February 12, 2016
Very nice Guesthouse with lovely staff!
The individual houses are spread within a big green garden with some of the houses having river view. The location a little away from the center is no burden as there is a shuttle bus running from the hotel to the city center several times a day. We really enjoyed our stay!

Marc L.
January 06, 2016
Remarkable stay in Luang Prabang
Staff, Hotel condition, facilities
There is not much to say anymore, both of us had a fantastic stay here.... I recommend this hotel to everybody...

Clement A.
United Kingdom
January 05, 2016
Delightful stay!
The friendly staff and incredible service. Wonderful views over the Nam Khan river while dining on your private patio. Everything about it is outstanding!
We absolutely loved our stay at Thongbay Guesthouse. We had a spacious bungalow which overlooked the Nam Khan River and one of our many highlights was having breakfast served on our patio each morning. An absolute delight and a wonderful spread! The staff were of the friendliest and most helpful of all our Asian travels, and just a pleasure to be around. The hotel is situated outside the city centre but there is a complimentary shuttle service to town if you don’t feel up to the 20 minute walk. We would definitely stay here again and highly recommend it! Thanking all the wonderful staff for the great hospitality.