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Recent customer comments

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based on 414 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 8.1

Caroline F.
United Kingdom
December 29, 2015
Lovely oasis near Mekong
The location is right by the Night Market on banks of Mekong, the garden and pool are a tranquil haven, the staff were lovely
A well run, welcoming hotel with nice rooms, peaceful garden and very attractive pool. It's nicer than the external photos indicate. We would stay there again. We didn't try the french restaurant for dinner but the breakfast was very good. We organised a pick up from the hotel and all went very smoothly.

Teng C.
December 20, 2015
style France build
Near Night Market & Mekong River & Nice room
they are friendly when you check in hotel . that build is France build , beauty !! Hotel is near Mekong River and Night Market . you should not eat dinner in Hotel . they did not had free transport from AIrport . you can ger drink free from room.

Alastair S.
United States
November 19, 2015
Lovely Hotel
Location, pool and rooms
The hotel is fabulous in a city we spent at least 1 too many days in. Having a pool was a delight and the hotel grounds are lovely. The staff are very lovely but need better training from management and they need more deck chairs around the pool. One day there were not chairs for the number of guests who wanted to relax pool side. Having been in the travel and hospitality business for over 25 years I do not make criticisms lightly. This was a perfect hotel for our needs and if I was ever to go back to Vietiane I would gladly stay here again and will recommend the Ansara to anyone going there.

Rob R.
October 26, 2015
Great choice in Vientiane
Nice atmosphere, good location, comfy rooms
Ansara is a very good choice when you stay in Vientiane. I think it's one of the best hotels in town. It's a quiet place, peaceful with swimming pool on walking distance of centre.

Sin L.
October 19, 2015
A Gem
Location; Beautiful Property
It's a gorgeous boutique hotel nestled in the hustle and bustle of the city. The inviting pool, the lovely breakfast, the comfortable rooms - all within minutes from the Mekong and some of the most significant sights in the city. I witnessed a pleasant scene at the hotel - when a guest's camera, lost at the dining area and could not be found by the staff, was finally located by another guest, the wait staff and the management took the trouble to personally thank the guest who found it. Nice gesture - one that gives guests like me the confidence that I am in good hands.

Judy B.
South Korea
October 12, 2015
good hotel
location, kind staff, clean room

Gordon K.
United States
September 29, 2015
Charming oasis, great staff and ambience
Poolside, lobby bar and thoughtful staff.
Loved our time there. Little thoughtful touches, thanks John. Resting by the pool was a blessing, breakfasts and all meals delightful. Has a classic charming boutique ambience. You will love your stay at Ansara. The place to stay in Vientiane.

randolph N.
August 14, 2015
Excellent hotel
Ambiente, rooms, pool, service
Excellent stay in a small hotel with very nice rooms, great large pool, good service oriented staff (sometimes problems with English language) and good central location. Highly recommended for a stay

Chenyi L.
August 03, 2015
Lovely boutique hotel
Cosy setting: lovely garden & pool; free mini-bar and laptop
This place is great for romantic couples and even for solo travellers looking for a bit of time by themselves to relax and unwind. Its small size gives an intimate and cosy feel to the place. Staff are generally great. The standard rooms are a little on the small side as is the bathroom. Not cheap for Vientiane but you get what you paid for and the free mini-bar and laptop in your room are a big plus in their favour.

Ali A.
United States
July 14, 2015
Great Location
Location, location, location
Great location and near to the night market.