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Agoda Verified Reviews

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Very good

based on 917 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 6.1
  • Location 7.2
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.9

8 Yvonne Y.
February 06, 2013
Value for money
big clean rooms, attentive staffs, delicious breakfast
enjoyed our stayed over in aroon. we took the executive b rooms which is huge and clean. the location is quite far from the riverside where all the activities are located. walking is still possible in the cool weather

4 Mattea L.
United Kingdom
February 05, 2013
Ok hotel but wouldnt stay there again
çlean room
We were in Vientiane for NYE and found places seemed to have booked up so panicked and booked this place. I found it expensive for what it was, too far away from downtown, could walk in about 25 minutes or pay again a rip off tuk tuk to take you there. The 1st room we were given was dingy and there was no light ( on the ground floor). I managed to swap rooms and the next was better but the shower head was spurting water out in all different directions. On complaining however they did replace this. Breakfast was pretty basic and not a lot of choice. We accidentally broke a small drinking glass, which as a gesture I offered to pay for. I wasn't expecting a so called 3 star hotel to actually charge me for this! I also paid what she asked me for but then later she asked me for more money which seemed very suspicious too. Overall if you have time I would look for something closer to town and better value for money. If I went back to Vientiane I wouldn't stay here.

9.3 Haris K.
February 04, 2013
Nice hotel
Free transfer and pick up from airport
The hotel nice, clean, staff can speak english. But For room reservation better call to hotel after book from agoda, coz when I arrived in the hotel my room not available due to full and reservatin forget to put my name on it, then they put me in other hotel nearby and no addtional cost for it. And also breakfast not to many choosen.

9 Haris K.
February 04, 2013
Nice and Clean Hotel
Clean & Nice Hotel
Nice, clean hotel and free airport pick up and drop

9 Haris K.
February 04, 2013
Nice Hotel
Free transfer and pick up from airport
The hotel ice and clean and the staff can speak english

8 Raluca C.
February 04, 2013
Clean hotel
Value for money
we stayed here for two nights. we paid night, a good price. the room has a decent size, with a wardrobe, toilet table, desk, enough room to put 2 big luggages. the room and the bathroom are very clean.there isn't a safe in the room, only at the reception. there is a ac and a fan and a hairdryer in the bathroom. the hotel isn;t right in the center of the town, but at 10-15 min walk. the area is safe even at night.

6.3 Soonthorn P.
February 01, 2013
Convenience hotel
Good location for sight seeing
Hotel was a good location for sight seeing. Most of the interested places are nearby. So we can walk. And also many restaurants were surrounded there. We can eat variety of foods and drink.Most of them opened by night. But the less comfort was the small rooms.

January 30, 2013
Good quality for relatively cheap price.
Good location, clean, good food.
During the night i left the window opened, somebody climbed in and i was robbed. When the police came they told us nobody came from outside. Right after that the hotel manager told me i was the one who robbed myself. Even the police found some of my membership card in the backside of the hotel. So do not leave your window opened during the night.

8.7 Kim P.
January 28, 2013
Suitable hotel for business trip
Reasonable price, comfortable
this hotel is suitable with the price, not too expensive but comfortable and near the laos convention hall, not very far from airport.

8 Neil C.
January 26, 2013
Very Pleasant, Quiet and clean
Quiet location, great staff and very clean
Aroon Residence is very 'Vientiane'- layback, friendly, clean and welcoming. The breakfast service was great and the food OK (although the piping hot, very fresh French bread was great). Airport transfer was free, timely and efficient. All staff, but especially reception staff were delightful. Wifi was strong (although our room was very close to reception) and night security was good. The best feature (for us) was that the hotel was in a quiet location about 10 minutes walk from the main tourist action and eating areas. For others, that might be a drawback. Overall, we enjoyed the hotel and, especially, their hospitality and the quiet location.