arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 917 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 6.1
  • Location 7.2
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.9

7.6 Ryan Q.
United States
February 01, 2016
Good room for the price.
Not bad for the price. Clean room, mosquitoes were in the single digits, which was awesome. Any room with less than a dozen mosquitoes is a good room in Vientiane

4.7 Raffy W.
United Kingdom
January 29, 2016
Overpriced and far from city
The breakfast staff were friendly, the room is clean enough
The hotel is located maybe half hour walk from town which is inconvenient as places to eat for dinner is extremely limited. The staff at the receptions are quite indifferent. The room looks nothing like the pictures, perhaps they are of the executive ones. There were ridiculous amount of mosquitos in the room and bathroom. The shower also doesn't get hot. On the upside the breakfast is quite filling and the staff serving it was friendly. But for $10 less you can stay in the centre in better value places.

9 Genevieve B.
January 25, 2016
Great quiet hotel
Clean rooms, quiet & away from street, friendly staff
Very nice, clean big rooms with a big washroom. Super friendly staff, decent breakfast and amazing vegetarian buffet around the corner. However wasn't really walking distance to some stuff.

4.7 Christopher C.
United Kingdom
January 15, 2016
Overnight in Vientiane
Breakfast, location, tv/wifi
It was the worst hotel night we can remember. The room 106 was on the ground floor next to the lobby and breakfast area. It could not be changed as the hotel was reportedly full. The grinding of large beer coolers kept us awake throughout the night. And late night returning guests ringing the bell and hammering the doors woke us three times between 1.00 and 3.00 am. Our window opened onto a sitting lounge, so we could not open the curtains and have privacy. The bathroom sink light did not work, the plumbing leaked. This room was the pits! Never, never again. The breakfast was good, however, and the hotel location fine for wandering about central. Vientiane.

8.3 YUYA K.
January 11, 2016
Nice location and service
1. Location. 2. Price.3. Service.

8 Sorabh N.
December 20, 2015
Clean rooms and good location
Customer service , location , cleanliness
Good location, clean big rooms and friendly and helpful staffs

6 Marc L.
December 09, 2015
friendly but off the beaten track
breakfast, friendly staff, quiet location
room on ground floor small and bathroom musty smell, Hotel has seen better days, better to say at riverfront in Ventiane

6.3 Roger D.
United Kingdom
December 03, 2015
Hotel bedroom did not match the photo on the websi
Quiet, helpful staff, breakfast.
No easy chair in the bedroom, no kettle either.

8.7 David R.
United Kingdom
November 26, 2015
Vientiane, Loas
Good value for money, Vientiane is very small for city, let alone a Capital City, so location is not critical, Supportive staff with taxis, tuk tuks and guidance
A pleasant stay, in a pleasant, but small, city.

10 Hans B.
November 25, 2015
Highly Recommended hotel for your stay in Vientian
Close to the Thai consulate, near the shopping mall, very clean hotel
The hotel room was extremely clean, they even cleaned extra when i went out for lunch. I highly recommend the restaurant Rendez Vous few minutes walk from the hotel. The stuff was very friendly and super helpfull. The thai consulate is not that far: 25 minutes walk in the blazing sun or 5 minute ride by taxi i would definitely stay at this hotel again !