arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 911 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Staff Performance 7.8
  • Value for Money 7.8
  • Food/Dining 6.5

Mary H.
United Kingdom
April 15, 2013
Easy walk to temples, restaurants & bus station
cleanliness. Friendly staff. Location
We were quite happy there, location suited us very well as near bus station and everything we needed. Room good size and perfectly clean but we looked straight onto the side of a building with huge windows so had to keep curtains shut all the time. The hotel was lacking any information for tourists, no leaflets on attractions or maps. There was a kettle in room but NO CUPS OR TEA MAKING FACILITIES! Breakfast was simple but perfectly adequate - buffet style. The 'only one coffee' didn't go down well with guests. Lovely staff but seemed very nervous!

jason L.
Malaysia
April 12, 2013
Generally a pleasant stay but communication poor.
A clean hotel with comfortable room, a nice cafe and centrally located in city.
Did enjoy the stay, pleasant hotel but communication poor.

Fabian B.
Switzerland
April 10, 2013
Pleasant stay away from the backpacker ghetto.
Friendly staff, quiet and clean rooms, good location.
The hotel is located in walking distance from the Mekong, the restaurant/bar area and the famous morning market, the staff is very friendly, check-in and check-out was efficient, the room was large and clean. The air conditioning system is new and hasn't made any noise. The breakfast "buffet" offers only a very limited choice and the Wifi was rather week. The hotel is definitely not a luxury 5 star hotel but good value for the price. Overall I will definitely stay there again, also for the fact that the hotel is located outside of the backpacker ghetto. Some like the backpacker atmosphere, I don't. Good for tourists and business.

Emmanuel F.
Australia
April 08, 2013
Value for money
Clean and friently staff, centrally located, easy access for shopping and restaruants, good simple braek fast, clean reception area

Kornphanat T.
Thailand
April 07, 2013
just so so
good location, free wifi, clean room
FYI, to make a one-minute local call is charged 2000 kip.

Terence Z.
Australia
April 06, 2013
great value for money
valu for money, complete service and nice rooms.
I love this hotel. There was so many stuff servicing this hotel. I did not know how they make a profit. I recommand to call the hotel to arrange for a free airport pickup.

Grace H.
Canada
April 05, 2013
Good layover stay enroute to other areas of Laos
Very clean place, quiet, staff were pleasant but not all of them fluent in English.

Robyn K.
United States
April 04, 2013
Great location for walking to many things
Location, clean rooms

Irina G.
Russia
April 01, 2013
nice staying
clean, good location
we stayed for 2 nights - the hotel is well maintained, service is goos and the price is adequate. i liked it

Jessica M.
Malaysia
April 01, 2013
Good service
Service, Clean & Convenient
Hotel is not bad, suit for tourists stay for short time. Very near to airport, just 15 minutes drive from hotel. Walk to many landmarks within 1km surrounding. Hotel service is very good. They will provide everything we need. Wifi internet is quite slow. Internet in our room more slower than in lobby.