arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 912 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.8
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.5

United Kingdom
December 01, 2015
Value for money
Cleanliness and room size
Good hotel for price, in quiet area (5 minute walk to restaurants) WiFi poor-I purchased a Lao Internet sim card for WiFi. Excellent staff

Ethel F.
United Kingdom
November 27, 2015
not a happy. experience.
On our second night we had no electricity. Staff tried to mend it but to no avail. Eventually offered another room. Not a superior room which we had paid for. Very noisy. Decided to book out after two nights although we had paid for four. No refund but not even an apology.

Gim O.
November 09, 2015
AV hotel stay
Large and clean room
Room was clean and spacious but the bathroom shower water pressure was low. Have to wait for a few minutes before getting a decent pressure for shower. Staff was efficient and courteous. Hotel location was perfect for us.

Warren S.
November 03, 2015
Good hotel in good location
Good breakfast, very helpful staff with English spoken on reception
We recommend this hotel for its cleanliness and location. Staff so friendly and helpful. No negatives for us.

James P.
United States
November 01, 2015
Basic Clean Hotel in Good Location
Good location within easy walking distance to downtown.
Staff was polite. The room was clean. Breakfast was pretty basic.

Kevin H.
United States
October 04, 2015
clean convenient in Vientiane
location, price, clean
AV Hotel is a solid basic choice in Vientiane. Not right in the center of tourist activity, which means it is quieter, but still a good location for exploring the city, with easy walks to the plaza, riverfront and night market, and close to many good restaurants. Rooms are spacious and comfortable - bed a bit hard - and our room on the second floor had ample hot water in both the shower and the sink. Reception staff not overly friendly, but remember you and are always there to hand you your key and take care of any other needs. Hot breakfast is included, but options are limited - a couple of western egg and bacon or sausage choices and an alternating couple of Asian breakfast items, plus white toast with butter and jelly packets, some fruit, and one cup of brewed coffee. After that one cup, it is instant. Luckily, there are a few good coffee and pastry shops within walking distance. Bottom line - for the price and the location, it fit the bill for us. Comfortable but not plush. This was my second stay there and I will likely stay there again when I go back for an ongoing project.

Mark D.
New Zealand
August 30, 2015
Comfort in central city
Location, staff, shower
This is a lovely little hotel in central city so you can easy access all the sights you wish to see. The staff are friendly and helpful. The room was clean and comfortable. The bathroom had a large shower with good pressure and hot water. Breakfast was varied and enough to start your day. I would stay here again

Kabzuag V.
United States
August 24, 2015
Rooms are huge and very clean
clean rooms, breakfast was good, staff very friendly, centrally located
It was very pleasant. The suites are very nice.

Bruce M.
United States
August 18, 2015
Great room with Kids
Room size, location and price
Love this simple hotel, close to Tat Dam and enjoy the large suite as we have a child so she can sleep while we are in the other room. Breakfast is simple but many options close by. Sometimes hard to book as not many rooms but usually will stay here when visiting Vientiane. Free shuttle to airport, wifi was excellent.

adam T.
United Kingdom
August 08, 2015
No complaints at all
Comfortable rooms, centrally located, nice breakfast