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Recent customer comments

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Very good

based on 917 reviews
  • Cleanliness 8.1
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.5
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Andrew W.
United Kingdom
December 30, 2015
New Year in Vientiane
The location is away from the noise of the centre but close enough to walk to. Executive double room well worth the money , large comfortable bed, good bathroom , large room.
Very good . Originally booked for two nights , stayed for seven. After being in Laos for a month this was a good way to end our stay. There is a little quirkiness in the way the hotel is run but hey this is Laos the capital of quirk !

Koh L.
December 14, 2015
Good location. Can reach many places by walking.
Location, Price is okay

Julien V.
December 06, 2015
Clean, too far from city center, poor service
Clean, large room, average breakfast
1st night, the room was nice and extremely clean but with an ugly view on a building wall. The wifi connection was too weak to be used. 2nd night, other room on the same floor, same cleaness with nice view this time. Wifi was offering a good connection. The staff is kind but absolutely useless. They were unable to give me a leaflet-map of the city. Most of them cannot speak a word of english. The hotel is located about 20" walk of tourist area. A bit too much. I won't go back in this hotel.

Uri N.
December 03, 2015
Good modern hotel
Location, clean, quiet
Wish the staff had better English. Location wonderful, good clean modern hotel.

United Kingdom
December 01, 2015
Value for money
Cleanliness and room size
Good hotel for price, in quiet area (5 minute walk to restaurants) WiFi poor-I purchased a Lao Internet sim card for WiFi. Excellent staff

Ethel F.
United Kingdom
November 27, 2015
not a happy. experience.
On our second night we had no electricity. Staff tried to mend it but to no avail. Eventually offered another room. Not a superior room which we had paid for. Very noisy. Decided to book out after two nights although we had paid for four. No refund but not even an apology.

Gim O.
November 09, 2015
AV hotel stay
Large and clean room
Room was clean and spacious but the bathroom shower water pressure was low. Have to wait for a few minutes before getting a decent pressure for shower. Staff was efficient and courteous. Hotel location was perfect for us.

Warren S.
November 03, 2015
Good hotel in good location
Good breakfast, very helpful staff with English spoken on reception
We recommend this hotel for its cleanliness and location. Staff so friendly and helpful. No negatives for us.

James P.
United States
November 01, 2015
Basic Clean Hotel in Good Location
Good location within easy walking distance to downtown.
Staff was polite. The room was clean. Breakfast was pretty basic.

Kevin H.
United States
October 04, 2015
clean convenient in Vientiane
location, price, clean
AV Hotel is a solid basic choice in Vientiane. Not right in the center of tourist activity, which means it is quieter, but still a good location for exploring the city, with easy walks to the plaza, riverfront and night market, and close to many good restaurants. Rooms are spacious and comfortable - bed a bit hard - and our room on the second floor had ample hot water in both the shower and the sink. Reception staff not overly friendly, but remember you and are always there to hand you your key and take care of any other needs. Hot breakfast is included, but options are limited - a couple of western egg and bacon or sausage choices and an alternating couple of Asian breakfast items, plus white toast with butter and jelly packets, some fruit, and one cup of brewed coffee. After that one cup, it is instant. Luckily, there are a few good coffee and pastry shops within walking distance. Bottom line - for the price and the location, it fit the bill for us. Comfortable but not plush. This was my second stay there and I will likely stay there again when I go back for an ongoing project.


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