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Recent customer comments

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Very good

based on 558 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.1
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Patrick Y.
May 22, 2013
Great hotel centrally located.
Staff were very attentive, room was fabulous, great bar.
We stayed for 3 nights and everything was fantastic. This is the best "Best Western" I have stayed at. I would highly recommend it to anyone.

Daniel K.
May 11, 2013
Comfortable hotel with friendly staff
Central location, swimming pool, friendly staff, good value for money
The Hotel is conveniently located in the main Shopping and Dining area of Vientiane. It offers comfortable rooms, a nice Swimming pool. Staff is friendly and helpful. The choice of breakfast is however rather limited. Unlike during previous stays, the free WiFi was very slow.

May 10, 2013
nice location and comfortable
this hotel located at middle of the city, restaurant and shopping within walking distance.
reall nice location for sightseeing and hotel room clean and tidy, felt comfortable afterall

May 10, 2013
Convenient for a short stay
good location, friendly staff

Irene M.
May 03, 2013
As the first timer visit Laos, the hotel was oke
location near the river mekong and shopping area

Ronaldo H.
April 23, 2013
very central
location, pool and wifi

Araya J.
April 21, 2013
Convenience area
convevience area, good breakfast and clean
We got the room very quick and they also provided baby cot as requested. The best is the room s were clean and comfortable. Good for todler and baby to enjoy .Room service is very good and they can advise you the best option if you can communicate with them. Please be reminded that should keep the key card safe as it would cost 30 USD per 1 card.d

Steve D.
April 21, 2013
Great location, clean room and very freindly staff
Close to restaurants and bars . Walk to city sites and markets. One hundred metres from the Mekong River
Vientiane is a lovely quiet city with a lot of old colonial charm. Staying at Best Western helped us to enjoy our time with easy access to all city amentities and great service.

SunHee K.
South Korea
April 20, 2013
river view and many Roas restaurant around.
1.location..2.riverview.3.many traditional restaurants.

Karlheinz Z.
April 19, 2013
You dont feel really confortable.
room size, balcony, large windows.
Quite difficult to get a towel in the swimming pool area they have a bell but you wait for a really long; and swimming pool is neglected, this floor is really slippery also. Balcony dirty,staff not very friendly. No place to putting clothes. The way to the pool is always with rubish not nice.