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Recent customer comments

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Very good

based on 550 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.1

parichart P.
March 23, 2016
Great location hotel
The hotel was in good location near the Melong river. The facilities were quite old.

Kim A.
March 06, 2016
Staying at The Best Western Vientiame
The staff are terrific and would help with any request in a courteous manner and friendliness
We really enjoyed our stay particularly after 2 weeks in the southern provinces We were pampered by the staff at the Best Western

Patrick Y.
March 03, 2016
Our return visit didn't impress
The location of this hotel is great and this is why we re-booked after three years. It was much more expensive and the room we had this time was smaller and had no view. This place is starting to look tired and needs a refurbishment. Until then we will not return.

Min K.
South Korea
February 29, 2016
slow internet
close to city cener
other than inernet it was ok

Justin A.
United States
February 17, 2016
Good room and location
Good room, nice little balcony on it, good location for tourists and things to do. Pleasant stay and helpful staff.

mark L.
February 10, 2016
Great location. Clean large room
Room size, location, wifi
Great location close to river bars and food. Breakfast good . Room very clean. Friendly helpful staff . Fast and easy checkin and out . Free shuttle to international airport for international flights. Small bed and a bit overpriced but would stay again. Ask for room with a view or balcony .

Desmond W.
February 07, 2016
short stay in February
Very pleasant stay, friendly & helpful staff, well located for all amenities, offices, shops, market etc.

Sean R.
February 02, 2016
Second stay at the Best Western
The staff at reception are all very friendly and helpful, some of the best hotel staff I have ever met.

Robert V.
United States
February 01, 2016
Great Western style hotel! HIGHLY RECOMMENDED!!
I have stayed in many hotels and guest houses over the years in Vientiane and this is by far the best one! The hotel is located near the riverfront and has many restaurants, bars and other businesses nearby. It is in the best location in Vientiane! The room is good sized and done to western standards. Comfortable bed, refrigerator with minibar, desk for work, good wifi and a balcony. Breakfast came with the room and the menu was different kinds of eggs to order or Asian breakfast soup. I had scrambled eggs and bacon and it was the best bacon I have had in Asia. There was serve yourself coffee from an actual coffee machine, lots of fruit and also bread products. There was a business center with computers and a printer adjacent to the lobby to print out boarding passes and vouchers. The staff were very courteous and helpful and the only issue during my stay was the elevator was being repaired and was out of service but they apologized when I checked in and it was to be back in service within a week. I HIGHLY recommend this hotel.

gareth K.
United Kingdom
January 26, 2016
Just ok
Its ok. The trouble is theres a lot of building work going on in the street. If you do stay here the bar across the street sticky fingers is a great spot for food and drink.