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2015
Very good 7.8
Based on 806 reviews

Recent customer comments

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Very good



based on 806 reviews
  • Cleanliness 8.2
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.0

Juliany J.
Indonesia
January 24, 2013
Area good, room good
Employee speak English
This hotel is in an excellent location in the middle of Vientiane. The rooms are large and beds comfortable and clean, and are modern rather than have character. Check-in was easy and the staff were helpful. Breakfast was a little more interesting. The staff just sit there watching everyone and don't really do anything.

Juliany J.
Indonesia
January 24, 2013
Great location
Area good
This hotel is in an excellent location in the middle of Vientiane. The rooms are large and beds comfortable and clean, and are modern rather than have character. Check-in was easy and the staff were helpful. Breakfast was a little more interesting. The staff just sit there watching everyone and don't really do anything.

Thongyoot C.
Thailand
January 21, 2013
Good compact size hotel
New and Clean
New and Clean room. The location become very quiet after 10pm but anyhow there's a Minimart nearby and also Suan Nam Pu is the good place to hang out.

Catherine C.
Canada
January 14, 2013
Nice hotel and friendly staff
Very clean room and comfortable beds
The hotel was well situated close to all the amenities of the city, a short walk to the main attractions and restaurants

Ross M.
Australia
January 13, 2013
Great Location and friendly English speaking staff
Location
Excellent Location to restaurants and business areas. Hotel staff are happy to help in any area, very friendly and speak english. The room had a very comfortable king size bed, flat screen tv, bath and seperate shower, room safe, coffee and tea making facilities. A very clean hotel. Under cover parking areas and lift had large heavy luggage problems solved with the smiling help from the bell boy. Breakfast was a buffet with choices of hot meals,salad, cereals, fruit and bread. A choice of eggs and noodles cooked on demand by the kitchen chef.

Christopher L.
Canada
January 08, 2013
Nice hotel, good location
Location, cleanliness
nice hotel located about a 10min walk to either the mekong or talad sao (mall). wifi was fast, and breakfast was pretty good as well.

Adam C.
United States
January 07, 2013
Nice hotel, conveniently located
Good location, clean rooms and beds, good breakfast
The hotel is just outside the crowded touristy downtown, and walkable to all sites. The rooms are clean, but you have to specify a non-smoking room sometimes. The internet is only moderately fast, but the signal is strong. The staff's English varies from good to nonexistent, but we never had a problem with requests.

Adam C.
United States
January 07, 2013
Just fine.
Clean rooms
the rooms are clean, the breakfast is spare but passable, and the staff are about as helpful as you can get in laos without being intrusive. there's a good coffee shop down the street at scandinavian bakery, but nothing else worth eating in the immediate neighborhood. the wifi is slow. there's a taxi stand right outside if you need to get anywhere. it seems to be a hotel designed for business travelers, with tour groups also passing through.

Kunihiro K.
Japan
January 03, 2013
Weak WIFI Signal
Balcony is good.
I felt it's bit precey compared to other hotels around the area. And didn't think it's worth it. There is WIFI available in Rooms. Had to change to another room because the first room did absolutely no Signal. Changed to a room "supposedly" with good signal. Again, VERY weak althought it was semi close to Router in the hallway but once closed the door, very weak. Literally had to stand by the door to get signal. Good Signal in the Lobby and Restaurant though. On another occasions, a safe was locked out with cash and other valuable items after punching in my own codes. Called Front desk to have it opened. When 1st call made - They told me Someone was coming to open it. So we waited, 30 mins later no one showed up so called again. 2nd Call - I was told by the same person that only Manager is the one who has access to the master key. But He's Off that day and only to be told that 9PM Engineering Staff might be able to open. We came back at 10:00PM and asked again. 3rd Call - Only Manager can open it and he would arrive the next day at 9AM and we should call back. What happens if I was checking out that day. 4th Call - Finally reached the Manager and opened it. Breakfast - Simple and nothing spectacular. Area - Just Ok. Not too far not so in the center.

Chun F.
Hong Kong
January 03, 2013
Riverside hotel with good location
Riverside view
The view of the hotel is great, and the hotel room is spacious. Location wise, it is easy to access with walking distance to the new market. Although its breakfast is proper, the restaurant service and management have more room to be improved. Since most dishes are not available in the menu and wrong dish was made for our dinner. The frontdesk staffs are hardly to communicate in English, but they are helpful.