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2015
Very good 7.8
Based on 804 reviews

Recent customer comments

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Very good



based on 804 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

Robert S.
United Kingdom
November 06, 2012
Great clean hotel.
Staff very helpfull.
This was the first time we stayed at City Inn tried previously but found fully booked which speaks for itself. We found the rooms to be very spacious and clean. The Hotel is well located for the morning market in one direction and good food oulets in the vicinity. Hotel food was surprisingly good. We will make this our base while visiting or a layover in Vientiane. There was an Indian manager on the front desk who was very on the ball and helpfull.

Joan N.
United States
November 04, 2012
Friendly Staff Welcomed us to Laos
clean rooms, late night check-in available
We stayed 1 night. Our flight landed late and we got to the hotel after midnight. We were happy to find the friendly staff waiting for us at check in. Laos has a midnight curfew, but our group wanted to have a "yay we're finally here" drink and the staff let us sit in the lobby and hang out until close to 2 am, which as much appreciated. We only had USD at the time and they offered a good (8,000 KIP to 1 USD) rate. Rooms were clean and the AC worked well. Breakfast was included and was ok.

Tuenjai V.
Thailand
October 16, 2012
Nice Hotel and good service
Clean room, reasonable price and good service
I feel comfortable and safe. The room is clean and in good location. The room rate is reasonable.

julie G.
Australia
October 14, 2012
Very convenient
Clean, big rooms and friendly staff with great location
This hotel was recommended in Rough Guide. It has a great location and is very clean. The staff are friendly and helpful. Breakfasts are good. The only issue, now that we have been is the price. I think there are other options in the area that have the same features and requirements for us but are cheaper. This information comes from talking to others in Vientiane.

Mei H.
Malaysia
October 07, 2012
Good
Spacious & clean
The room is clean, spacious and comfortable. Location is good as it's just 10 mins walk to Mekong riverside. However, it can be pretty dark & quiet when walking back to the hotel at night.

Virginia M.
Australia
October 02, 2012
Neat and tidy hotel in good location
Stylish rooms
Nice hotel with clean design. Breakfast improving!

Chee L.
Malaysia
September 19, 2012
Great Living Enviroment
Delicious Food Provide at the Restaurant
This hotel room is clean as expected with comfortable stay and relaxing. I love the most is the restaurant food that provided. I love the western meal breakfast serve every morning as foods are fresh and delicious. Can be saying that is better then outside local restaurant food.

Wittaya S.
Thailand
September 18, 2012
good place to stay
located at the heart of city
good place to stay and very close to many attractions

Ash B.
Canada
September 12, 2012
Good location, clean but no exercise facilities
Clean, good location, nice mid-level hotel
Great staff, good location, nice mid level hotel but no pool or exercise facilities

William C.
Australia
September 10, 2012
Clean, good location, value for money, comfortable
Great Location, clean and helpful staff
I have stayed in this hotel a number of times and it is my choice of hotel in Vientiane