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Very good 7.8
Based on 800 reviews

Recent customer comments

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Very good

based on 800 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

7 Robert S.
United Kingdom
April 25, 2015
Lau New Year Stay
Location, Breakfast and helpfulness of Reception Staff
Arriving during Lau New Year meant the surroundings were noisy which we had not expected. Staff in reception were very helpful. Maintenance could be better. Wifi was much more efficient than that experienced in Kuala Lumpur.

6 Padaphet S.
April 13, 2015
Good location, closed to the shops and restaurants
Good Location, close to restaurants and shops
Hotel is located in the centre of vientiane city, it's good for tourists who don't have a car. It's closed to the shops, attractive places (fountain and black status) and restaurants. The breakfast didn't have many choices to choose, but it's ok for 3 stars hotel. The staff needs to have more customer service training and smile to the guests. English is limited.

7.3 Tanapoom C.
April 10, 2015
Kinda old but reasonable price
clean, good location, good staff

5.3 Henning L.
April 10, 2015
Stay at City Inn Vientiane Hotel
Location, room size,
Seen better. The and coffe were not served at breakfast. After I have been out all day, the room was not cleaned. Suddenly at 5 pm, cleaning and aircondition service had to take place. Aircon was very noisy in the rooms. Matress in bed where defect.

8 Charatsanan H.
April 07, 2015
Clean and value for money
The room is clean and cozy.
The room is tidy with nice bathroom. Separate section between shower and bath tub, wet and dry zone. But the bed quality should be better. Noisy sound when getting in / out of the bed.

8.3 Jose B.
March 25, 2015
Modern clean place
room size, clean, location
Pretty uncomplicated stay. I was there for 3 days and it was good. Not far form river front (10 mins walking). Rooms are clean and shower has pressure.

February 23, 2015
Nice-Clean and Good location
Good..I spend a good time

7.7 Stuart D.
New Zealand
February 12, 2015
Great staff
The friendly staff, good size room and free internet
The staff were exceptional and very helpful. Unlike most hotels, they did some printing and photo copying for me for free. Also the Internet was good and free. The television had 60+ channels with a selection of languages. Another huge plus is that they offer taxi services at a very reasonable price, cheaper than some outside taxis and the vehicle were very new and clean. Vientiane is quite small so you are able to pretty much walk to anywhere. Down points are the food and the breakfast is not good.

7.7 Stephen U.
United States
January 31, 2015
Short stay
location; cleanliness; helpful staff
Overall very good.

9.3 Grace W.
January 26, 2015
Comfortable stay and good value for money
Helpful staff, good showers, quiet location