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Very good 7.1
Based on 393 reviews

Recent customer comments

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Very good

based on 393 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 6.8
  • Food/Dining 6.6
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Ravindra P.
December 16, 2015
Need improvement in House keeping
Stay was ok. But the house keeping and service was poor. The hotel needs to attend to issues such as plumbing etc. Also the rooms were not cleaned until 3 PM.

December 14, 2015
Bad location
Clean. Big. Nice
So so

S C.
November 28, 2015
Quite, within walking distance to night market
Quite, within walking distance to night market But quite far from city centre

Dennis C.
United Kingdom
November 17, 2015
It was comfortable and the room was ok
Poor location,certainly need a car to get out.

Rene K.
November 01, 2015
Good location, restaurant staff not that good
Checkin staff, location for business, safety, quiet.

Michael B.
United Kingdom
October 18, 2015
Convenient, nice staff. Excellent value
Size of the room. Friendly staff. easy to reach the city centre

Fun S.
October 05, 2015
Best place to stay in Vientiane
Location. Comfort. Clean. Internet
Had a good stay with large and comfortable rooms. It is walking distance to the night markets and restaurants.

Patrick A.
United States
August 13, 2015
Great Deal for a High Quality Laotian Hotel
Cleanliness, Rooms, Breakfast
I stayed at the Don Chan Palace Hotel & Convention for one day during my layover in Vientiane and I wish it was longer. The staff was nice and greeted me well as I entered the hotel and took me and my luggage to my room with no problem, even though the hotel was huge. I enjoyed a spacious and luxurious (for Laos standards) hotel at a nice price with air conditioning and wifi coming to me in my room with no problem. The hotel is situated at a nice location in Vietiane, walking distance from the main boulevard, but it has a huge frontal property that you have to traverse before you get to the front door of the hotel building. The lobby and rooms were nicely designed and aesthetic. I had no problems with black outs during my stay. I found the free breakfast really nice and contained a good amount of variety for a buffet. It kept with the 5-star quality of the hotel. I will be sure to stay at the Don Chan Palace Hotel & Convention again on my next stay in Vientiane.

michelle W.
United States
July 26, 2015
Loud in Riverview room at night, far from town
the staff, clean,bakery
I stayed at the hotel with my 15 year old son as we were volunteering in Laos. The hotel is not near the downtown, we rented scooters but all the restaurants are not nearby. The Riverview rooms were loud at night because the locals party in the highway at night, woke me up every night. The food is aimed at serving the Chinese guests which is great if you like Chinese food. We found the food very boring. The rooms are clean but the beds are hard and there was no water pressure or hot water. The staff was great. Clean hotel.

Sandhya R.
July 07, 2015
View, Breakfast, Friendly Staff