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Hotel Area:
Vientiane City Center
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Number of Rooms:
39
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Family Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Chi L.
Solo travelers
Hong Kong,
December 13, 2012
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good location!! walking distance to river side and night market. i stayed in single room, room is quite small. but enough for one person. staff are friendly and helpful when i asked them question. Wifi is fast and no need password even they said need password. i dont like the breakfast, not much choice and taste not really well.
Overall this hotel is good!!
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Nicholas S.
Solo travelers
United Kingdom,
December 11, 2012
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Great value and Service
Location. Service. Room Comfort.
9.7
My first time in Lao. Bit of a hassle getting there what with the visa and the number of transport legs I had to take getting there. So the warm welcome I received at Family Hotel made the journey worth it. Can't fault the hotel in every way but I must warn people getting a taxi from Friendship Bridge to Vientiane. They are thieving robbing crooks. Advertised fare is 300 Baht (the only good thing is they take Thai currency so no need to change money) Five minutes into the journey the driver tells me it is now 600 Baht to centre. I said "no you said 300" He said no 300 and get out now or 600 to centre. I stuck to my guns. He got really aggressive shouting at me to get out but I didn't. Ok I'm brave or stupid however you look at it but I'm concerned other people will be ripped off or kicked out in the middle of nowhere. Get a bus - they are frequent and stupidly cheap - I learnt later. Back to the hotel - comfortable, central, lovely decor, good breakfast and very helpful staff.
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Per E.
Solo travelers
Norway,
December 11, 2012
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Quite avarage hotel
Staff were very nice and professional.
9
i was really happy i booked one of the better rooms with windows. i can' imagine myself in one of the windowless rooms that represent the majority of the accommodation offered to travelers at this hotel. but that said, my room was great. it even had a fish pond on the balcony. there was no view of the mekong, just other houses, a sport field etc. and the balcony fits only one person at a time... this hotel is sort of a "cheap boutique hotel". was not as nice as the pictures on the agoda web page. if you want a quiet location, its ok, excellent breakfast.
Hotel Feature Tip:
In Laos a two-price system rules for tourists. A break for this are the meter taxis parked on the lot beside the hotel. These are a lot cheaper than tuktuks (although one may be successful in haggling) , and these drivers are quite friendly. With a few exceptions, most sights and shopping is in walking distance.
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Khen K.
Couples
Singapore,
December 09, 2012
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Great staff, allowed my girlfriend and I to hang around the lobby when we got back from Luang Prabang so as to catch our flight back home from Vientiane. The staff remembered that we stay in the hotel before heading to Luang Prabang and let us stay in the hotel lobby without hesitation, despite not checking into their room.
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Loh F.
Groups
Malaysia,
December 09, 2012
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Lovely hotel and service with a smile
near to tourist attraction
7.7
nice hotel and near to turist attraction andcan find food easily. reommended friends to stay in this hotel and to book through agoda and the have done it, they came back from the trip this week
Sightseeing/Attractions Tip:
Buddha Park, Wat Sisaket should visit these place.
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Marilyn K.
Couples
Canada,
December 07, 2012
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Nice hotel & friendly service...
free wifi & breakfasts, nice place...
8.3
The hotel was clean. The staff were helpful & courteous. The service was good. The central location worked well for us. We chose a smaller room accommodation, which worked well for us. Free wifi & breakfasts in their restaurant on the lower level. Pleasant experience.
Travel tip:
Withing walking distance of many sites & shops...
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Alison S.
Couples
United States of America,
December 04, 2012
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Good central location with good staff
very polite and helpful staff; large bathroom; central location; safe
8.3
We stayed at the Family Hotel while searching for a house in Vientiane. The staff was incredibly polite and efficient, everyone always smiled at us, even the maids. We had laptops with us and never worried that they would be touched.
The bathroom was huge and once we understood that more pressure in the shower also increased the temperature the shower was great. Comfortable bed with very clean white sheets. Maids would have cleaned every day but luckily we were working online in the rooms so we could save our towels and sheets for a few days.
Wifi generally good. Breakfast was included but there are so many good places to eat in the morning that we usually went out.
Only drawback was the steep stairs up to the hotel.
Restaurant Tip:
In the Lao Plaza hotel right up the street is a very good, quiet Japanese restaurant in the basement of the hotel. Don't let that put you off - the food was delicious and the coolness was lovely after the heat of Vientiane.
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Jamie P.
Solo travelers
United States of America,
December 04, 2012
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clean hotel, good location
6.3
single room very tiny but clean. was fine for me for a couple nights. the hotel is in a good location. the only problem i had was there's no window in the room looking outside. the room was advertised as a "city view" room but actually just had a window facing into the hallway. i know that technically the hallway is in the city, but come on!! :) it's a bit of deceptive advertising and i would suggest that the management be clear about this. if you want some light in your room then i suggest you make sure you are booking one with an actual outside view.
very good breakfast for me and good vietnamese food in the basement restaurant.
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Rory W.
Couples
Canada,
December 02, 2012
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The room was pleasant and the whole hotel was exceptionally clean. The location is a bit away from the main clump of guesthouses, but still central. Wifi was included but quite temperamental in the room itself.
It was a 5 minute walk to the museum and under 10 to get to the main area. It is less than 10 minutes to walk to Lao Kitchen for excellent Laotian food.
Sightseeing/Attractions Tip:
If you love textiles, visit the private museum where you can see, in a traditional Lao house, weaving,dying, and also view the collection so wearable art that is for sale. The tuk tuk ride takes about 10 minutes and you go through a part of town filled with the life of the people of the city, not tourists .
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Colin D.
Groups
United Kingdom,
November 25, 2012
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Had booked 3 rooms for 2 nights months before stay. Arrived to be told full and one person would have to be moved to another hotel for one night. 2 of the rooms were dirty. Basin not clean, dirty towels and bath mat. We called in cleaner to one room but they just wiped around, not properly clean. On way out we told one of desk staff who said he would go and sort out. When came back hours later he said he had not had time. Breakfast very limited and some items not available. On day we left we arrived back an hour before checkout, our room was being cleaned. We showered and used towels, etc. guess the next guests were showed in with it in that state. Poor customer service and admin.
Hotel Feature Tip:
I wouldn't stay here.
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Customer Reviews - Family Hotel, Vientiane
- basic hotel with simple amenities - I reserved a deluxe king bed through agoda. however, when i
- beautiful hotel - good hotel,helpful staff,well decorated room,nice breakfast
- Budget & Nice Room - Near to morning market, talat sao mall & the riverside night
- Budget hotel with everything you need - this is a good choice for a budget hotel, if you plan just t
- City center, Functional facilities, friendly staff - Construction can be a bit noisy but to be fair to the hotel,
- Clean and lovely hotel - Stayed three days in this clean and lovely hotel, this hotel
- Clean but very small rooms, great location - The hotel staff were a bit confused when we checked in but n
- clean hotel with helpful staffs - Good location, friendly staffs, clean hotel, but room is a
- Clean, basic ok for the price - We were in Vientiane for two nights, we booked one night and
- Clean, excellent location, staff is tre best - I liked very much this hotel and I will recommend to others
- Comfortable environment with a strategic location - Very clean hotel although it may look simple and basic outwa
- Convenient hotel with easy walk to restaurants - People were friendly and they picked up from airport (for a
- Family Hotel -
- Family Hotel's Evaluation -
- Good location but very small room - I booked a singles room: too small, one window heading towar
- good location, small rooms. - fridge, tv, double bed, air-con, hot shower, clean and safe.
- Good location. - The hotel is located within walking distance to markets and
- Good location - good location!! walking distance to river side and night mar
- Good value to stay - This hotel was not too far from the bus station; it took 10
- Great breakfast - I love this hotel. Great selections of breakfast (U can cho
- Great location but small rooms - location is ok.
the front desk is kind.
the room is small
- Location is good but room are very small. - The location is good but rooms are small. The hotel was a b
- Lovely Hotel - all up spent 3 nights at the hotel was a nice stay.
- lovely hotel - Hotel is nice and the staff were all very friendly. Bathroom
- My stay at Family Hotel Vientiance - Loction was definitely a plus point. Close proximity to all
- new hotel,very good,friendly efficient service - breakfast more than adequete,choice of 3 different meals eac
- Nice business style hotel - A nice modern business style hotel- clean and crisp looking.
- Nice clean hotel - only negative point would be windows only face into hotel no
- Nice hotel, shame about the reception staff" - room ok size, bathroom good with constant hot water. had a w
- Not terrible, but try others. Nice staff - for starters, the staff were very kind and helpful. thank yo
- Ok Hotel, Basic and convenient - we stayed here for two nights and we came away thinking that
- Real hotel feel at a good price - THe hotel had real hotel features at a reasonable price. The
- Reasonably clean but a bit pricey for the size - The hotel is clean and good. It's located within walking dis
- Small rooms but small price too. - I stayed here for 2 nights. The rooms were surprisingly sma
- small. clean and convenient - small but nice hotel, room tiny but clean, breakfast was poo
- smallish rooms with good varied breakfast - A good hotel, with centrally located safety boxes and a dece
- Value for money - It's an ok hotel if you don't plan on spending much time in
NY-AGWEB-3102
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