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Recent customer comments

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based on 579 reviews
  • Cleanliness 6.2
  • Facilities 6.0
  • Location 8.3
  • Room Comfort/Standard 7.1
  • Service 6.5
  • Value for money 6.7
  • Food/Dining 5.8
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David C. from Malaysia
Business travelers
Stayed 3 nights in January 2016
A decent Hotel for those who have limited budjet
The location of this hotel is excellent, right in the city so very easy access to many places and restaurants.
Reviewed February 05, 2016

bruce B. from United States
Solo travelers
Stayed 3 nights in January 2016
not much here
location was the only One thing
The New Lao is overpriced. I use this comparison as to what you can receive in Thailand. A comparable room in "T" would have been 450 baht. The room was just a room. The bed was good. The staff was okay,,, the desk guy has a personality which is easily drawn out but, have to draw in out,,he won't show otherwise.
Reviewed January 19, 2016

Michael C. from Canada
Solo travelers
Stayed 2 nights in January 2016
A pleasant surprise
The staff, location and cleanliness
A very pleasant surprise. After reading the reviews I booked to stay 2 days and ended up staying 1 extra.. The rooms were spotlessly clean, everything worked well and the staff were excellent . for a budget hotel at a very moderate price this hotel was just superb! .. The only thing that needed upgrading was the breakfast. Instant coffee was free all day but I am fussy on my coffee and dont like instant ! Great service and close to everything. I will definitely stay there again .
Reviewed January 10, 2016

Korntida L. from Thailand
Stayed one night in December 2015
The lobby and stairs are very old
Comfortable room,located in the downtown,big bathroom
The room is large and the bed is comfortable but the bathroom is dirty and tumbledown.
Reviewed January 07, 2016

Watit K. from Thailand
Families with young children
Stayed one night in November 2015
Good location, clean place & peaceful
Clean, big room
I think i like this place
Reviewed November 10, 2015

Waldo A. from Spain
Solo travelers
Stayed 5 nights in November 2015
Good for a traveller
Good service in general and laundry in particular. Clean rooms. Friendly staff
Very comfortable and quiet.
Reviewed November 08, 2015

CHOR N. from Cambodia
Solo travelers
Stayed one night in September 2015
solo trip
friendly staff .good location. clean
that really great during my stay at there
Reviewed October 31, 2015

Buncha P. from Thailand
Stayed 2 nights in September 2015
good location
location, room and staff performance
Reviewed October 06, 2015

Alexey B. from Russia
Stayed 2 nights in September 2015
Very dirty
Good location
Reviewed October 03, 2015

Marie Y. from France
Business travelers
Stayed one night in July 2015
the worst hotel
we booked a double room with window like the description when we arrived al hotel personel was sleeping in the sofa it gives us a back side room up the kitchenon durty area without window with twin bed, floor cement with a very strong smell of humiditée and he said im fully book, it s this room or nothing i sak for back the money and he keep 2 dollards for service
Reviewed July 31, 2015