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Recent customer comments

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based on 567 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 6.1
  • Location 8.2
  • Room Comfort/Standard 7.1
  • Service 6.4
  • Value for Money 6.7
  • Food/Dining 5.8

8 Bagus S.
February 25, 2016
Nice stay
The location is perfect. We stayed for a couple of days, and really enjoy our staying here. Thanks

9 Thirawat T.
February 23, 2016
very good location
location, service, cleaness
I am happy with this hotel because of a good location, best service mind.

7 HO L.
February 22, 2016
Good location , value for money
Good location, value for money, easy acess from transportation
Good location and value for money, room reasonable

6.8 David C.
February 05, 2016
A decent Hotel for those who have limited budjet
The location of this hotel is excellent, right in the city so very easy access to many places and restaurants.

6.7 bruce B.
United States
January 19, 2016
not much here
location was the only One thing
The New Lao is overpriced. I use this comparison as to what you can receive in Thailand. A comparable room in "T" would have been 450 baht. The room was just a room. The bed was good. The staff was okay,,, the desk guy has a personality which is easily drawn out but, have to draw in out,,he won't show otherwise.

8.7 Michael C.
January 10, 2016
A pleasant surprise
The staff, location and cleanliness
A very pleasant surprise. After reading the reviews I booked to stay 2 days and ended up staying 1 extra.. The rooms were spotlessly clean, everything worked well and the staff were excellent . for a budget hotel at a very moderate price this hotel was just superb! .. The only thing that needed upgrading was the breakfast. Instant coffee was free all day but I am fussy on my coffee and dont like instant ! Great service and close to everything. I will definitely stay there again .

6 Korntida L.
January 07, 2016
The lobby and stairs are very old
Comfortable room,located in the downtown,big bathroom
The room is large and the bed is comfortable but the bathroom is dirty and tumbledown.

8.7 Watit K.
November 10, 2015
Good location, clean place & peaceful
Clean, big room
I think i like this place

8.7 Waldo A.
November 08, 2015
Good for a traveller
Good service in general and laundry in particular. Clean rooms. Friendly staff
Very comfortable and quiet.

October 31, 2015
solo trip
friendly staff .good location. clean
that really great during my stay at there