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Recent customer comments

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Excellent



based on 1038 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 8.0

Naomi F. from Australia
Couples
Stayed 2 nights in March 2014
Relaxing boutique hotel
bed, bar, friendly staff
It was just fine for 2 day city visit. Easy location and friendly staff.
Reviewed April 01, 2014

Angeline L. from Singapore
Business travelers
Stayed 2 nights in February 2014
Comfortable and Nice Hotel
English Speaking Staff, Comfort and Space
The hotel is beautiful and the beds very comfortable. The staffs in the hotel were friendly and they can speak English. The breakfast was quite good and you get a small buffet spread with some Hot items in the menu where you can get the kitchen to prepare for you, all inclusive in the hotel breakfast. There is free wifi int hotel and quite a number of massage places on the same street too.
Reviewed March 29, 2014

Angeline L. from Singapore
Business travelers
Stayed 2 nights in February 2014
Great and Beautiful Hotel
Comfort, near to night market and free wifi
The hotel is beautiful and the beds very comfortable. The staffs in the hotel were friendly too. The breakfast was quite good and you get a small buffet spread with some Hot items in the menu where you can get the kitchen to prepare for you, all inclusive in the hotel breakfast. There is free wifi int hotel and quite a number of massage places on the same street too.
Reviewed March 29, 2014

Maurice W. from Australia
Business travelers
Stayed one night in March 2014
Lovely hotel close to the city with lousy internet
Beautifully appointed rooms, close to the river and city, friendly staff
This is a beautiful hotel in a central location but the internet is lousy. I sort of expected this as Lao is a developing country. However I have since stayed in the Ibis Hotel which has great internet. When travelling for work good wifi is very important. Consequently if travelling for work I'd stay at the Ibis but if I wanted a special hotel for a romantic or special weekend this hotel would be fantastic
Reviewed March 22, 2014

Kenneth H. from Denmark
Business travelers
Stayed one night in March 2014
Nice quit city
location staff beds
Great hotel with good central location and with very nice and friendly staff, Clean rooms, good beds, quick check in and check out.
Reviewed March 12, 2014

Justine F. from United Kingdom
Couples
Stayed 3 nights in March 2014
Excellent Hotel in central location
Spotless, comfortable room, friendly staff with good English, central location
Very comfortable Hotel in central location. Room spotlessly clean & comfortable though pillows rather hard. Excellent shower. Lovely touch of chocolates at late afternoon 'bed turndown'. Surprisingly no wifi in either room or reception area, despite presence of several 'locations'. Only negative: 4th floor Bar looks very comfortable with sofas, books etc but isn't staffed till 4pm and air conditioning is only turned on by request, making it uncomfortably hot and therefore seldom used. A waste of a potentially comfortable area where it would be nice to relax in the heat of the day. Otherwise a perfect stay and would definitely recommend.
Reviewed March 08, 2014

Michael F. from United Kingdom
Business travelers
Stayed 2 nights in February 2014
Luxury in the world's cutest capital
staff; room standard: 4th floor public area
This hotel is of international standard, yet small enough that all staff members remember your name, and you can appreciate a personal interaction. The rooms are well appointed, comfortable and clean. The public areas are well furnished and pleasing to the eye. The staff are friendly, efficient and polite. The buffet breakfast is of a good standard and served in a pleasant dining room. The hotel is situated in a quiet area yet within a short walk from restaurants and bars of all kinds, and just across the road from an impressive Wat. The Mekon river and night market is an easy 5 minute walk from the lobby. Really, there's nothing more you could ask for. This is truly a delightful oasis in a quiet city (by Asian standards)
Reviewed March 03, 2014

Susan L. from United States
Couples
Stayed 4 nights in February 2014
This hotel made our stay in Vientianne wonderful
Beautifully decorated, lovely staff, great breakfast, quiet, clean
Great. Centrally located, quiet rooms, helpful staff, breakfast was yummy, easy to get a jitney or taxi. Beautiful plumbing fixtures, much nicer than in my house.
Reviewed February 27, 2014

Rey C. from Philippines
Couples
Stayed 2 nights in February 2014
Relaxing. Worry-free
Location. Friendly staff. Clean rooms.
What we loved about the hotel is its location. It is centrally located. The tourist sites were within walking distance. And so were good, rated local restaurants and shops that sold local products. The area was quiet. The room was big, and clean. The bed was big and comfortable.
Reviewed February 25, 2014

Steve D. from United Kingdom
Couples
Stayed one night in February 2014
Very nice hotel
Good location, comfortable rooms, helpful staff
Hotel is centrally located within easy walking distance of most of the tourist sites and many restaurants. Rooms are clean and comfortable and the breakfast is fairly decent. Coffee is great, better than the 'Laos coffee' served in many other places. Staff were really nice and very helpful. Overall found Laos expensive though for what you get.
Reviewed February 18, 2014