arrow-up-icon Get points on your miles program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 1027 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.1
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 8.0

8.3 Jing M.
August 09, 2013
nice design, good food, central location
i did enjoy my stay there. it is quite near to the airport, only 15min by taxi (of course Vientiane is small city too). by walking ,you can easily reach the mekong river. along the river there are many nice restaurants and bars. in the evening, Laos people will dance along the river in group. by watching them, you will feel very happy and relaxed.

8.3 Eddie S.
August 04, 2013
Friendly, comfortable, central
Staff, location, comfort
A really lovely little hotel whose staff are an absolute delight. Good facilities (although no residents bar is a bit of a drag)and a great location. For tourists, the hotel is bordered on all sides by picturesque temples, the night market is at the end of the road and the mighty Khong rive (MeKong)is a stone's throw away. Plenty of restaurants within walking distance and numerous mini-mart-style shops for comfort-item shopping. All the above is great but, at the end of the day, it's the staff that made my stay here such a pleasure. The laundry was a disaster though and destroyed some of my and my partners clothes so I'd exercise caution with that!

9.3 Petter R.
August 04, 2013
Nice hotel with very nice staff
Service, Clean rooms, Nice desigh
A very pleasant stay for 3 days. The service at the hotell was first class, and all speaks very good english.

7.7 Cheong H.
August 03, 2013
Value for money, convenient and pleasant stay
Comfortable room, clean facilities and good food
Overall, it's a pleasant stay with attentive and helpful staff. But due to the hotel rule which charges for lost of card key, i was made to pay USD10 for a lost key which i have no idea how it was lost. I suspect it was removed by the chamber maid when cleaning my room. It was left in the wall socket which i usually did so. When i come back to my room, i didn't notice it was taken away and i slot in my 2nd card. It's really a stupid rule by the hotel.

July 31, 2013
Attentive staff and nice location
Modern, new and cozy
This hotel is one of the few modern and new ones in Vientiane. It is what nowadays is known as boutique-hotel and so not big which makes the stay more private, individual and warm. It is placed just five minutes walk from the impressive Mekong river and the night market, also next to some nice local street restaurants with excellent food.

9 sawad L.
July 31, 2013
excellent service, attentive staff, large rooms
design, staff, clean and comfortable
enjoyed my stay and if I get chance will stay in this hotel again... highly recommending

8 Rebekah K.
July 29, 2013
effecient ,friendly, helpful for my buisness needs
location, service and cleanliness
it was a very pleasent stay thank you.the staff are helpful and this was a retirn trip for me. the resturants and night markets are nearby.

10 John R.
July 18, 2013
Again, stupendous!
Friendly staff, lovely rooms, location
We had two rooms, this review is for our second room. Great place to stay and worth increasing your budget for the Salana experience for the one or two nights needed for Viengchan. I mean the city is average and Laos is about other things IMO. Salana would however be an excellent base for a business trip of longer duration.

10 John R.
July 17, 2013
Best Boutique Luxury Hotel in Vientiane
the room, staff and breakfast
Fabulous place! Lovely responsive service and perfect location. Not the cheapest hotel near the Mekhong river but was worth it (as a present for my wife's birthday). Only thing missing is a swimming pool to make this the perfect destination for us. If you are only doing Vientiane for one or two nights (all that is needed) break your budget and stay here in luxury!!

10 Dongchae P.
South Korea
July 15, 2013
location, clean room, kind staffs
good location, clean room, kind staffs I stayed 2 nights. Everything was perfect. I want to visit this hotel again.