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Verified traveler reviews

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based on 1038 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 8.0

Frank T.
February 01, 2013
Good location, good service
Booked this hotel as wanted to stay close to the action and that worked out good as it is very close to the river and also to the mains shopping streets. Front desk staff was helpfull and spoke good english, room not that big but well appointed and there is a nice bar and balcony for sunset drinks, I would go back.

carlos C.
January 25, 2013
i like the service, very good , location very good , staff good

Regidia M.
United States
January 25, 2013
Charming hotel and great customer service
Helpful staff, good location, clean facilities
Well maintained rooms. Nice decor (rooms and common areas). Helpful concierge. Each room does not have an iron, but housekeeping will readily lend one to you. Walking distance to nearby restaurants and markets. There was some mosquitoes in our room though; but that probably happens in most hotels in this area.

Frank T.
January 25, 2013
nice city hotel
Good location and efficient front desk. I booked this hotel for its location in order to explore the city and Mekon river bank and was not disappointed, everything is within walking distance. Th efront desk was efficient and English well spoken. The room was not very big but well appointed and the hotel has a nice bar/lounge area with balcony with river view. I would go back to this place if I want to stay in the city center again.

Chew A.
January 23, 2013
Great location with great service
location with lots to eat
Was a great little hotel that goes the extra mile. Service and staff impresses me. The only downside is the cool and under pressured shower and the lack of english channels on TV (most are in Thai)

Sandra H.
January 22, 2013
Great location
beautiful hotel
The room is very big but the toilet is abit smelly

Sandra H.
January 22, 2013
Good location
clean and beautiful
Good staff services, Easy access to tourist attraction

Anthony B.
United Kingdom
January 19, 2013
Great location and wonderful staff
Location and the warm welcome
Good rooms, with good facilitates. The staff were great and very helpful. Airport pick up was great. Breakfast was good.

Brian M.
January 18, 2013
Beautiful hotel-well located
Stylish decor in rooms and lobby. Very good restaurant. Comfortable bed and bathroom.
We would strongly recommend this hotel to friends and anyone wanting a classy but not overly expensive hotel in Vientiane. Staff were very efficient and all requests were handled with professional ease.

jane T.
January 18, 2013
Fantastic hotel with great food and helpful staff
The room was lovely, very new and clean.
loved the buffet breakfast, lots of variety and plenty of excellent food and drink. i got a lot of attention and felt like a celebrity