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Recent customer comments

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Excellent



based on 1033 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 8.0

kapil C.
India
July 31, 2012
Great Hotel, but could be more
Good rooms, linen, bath accessories. Very nice.
Very nice hotel, very comfortable, quiet, elegant and a fantastic stay experience. Rooms are very well done and staff is very polite and helpful. The breakfast is especially wonderful. Try the bar/ reading room on 4th floor to sit back and relax but dont expect any good drinks. The smoothies were rather poor and bar tender untrained. Not very helpful on making local travel arrangements. Got a car from them at twice the price of EuroCar and a driver who was more anxious to get back mid-day than attend to the task. Should have just given us the number for car rental agencies when asked for rather than pushing their own car and poor driver arrangements.

Bai J.
China
July 29, 2012
Good hotel but overpriced
Good location, friendly staff
Excellent location. Good staff. Very good breakfast. Overall, it is a good hotel,if you don't need a swimming pool and so on (Spa). However, the price the hotel wants for its rooms and services are a bit to high for what the hotel offers.

Sonya K.
United Kingdom
July 29, 2012
Excellent customer service!
Beds are excellent and the breakfast was brilliant too.
Great area, beautiful hotel with very comfortable beds. The staff are extremely friendly. 11 out of 10, would definitely stay again!

Darin M.
Australia
July 29, 2012
Beautiful hotel
Room with open window, great breakfast, well situated
we stayed in two rooms during our stay (booked one night and then booked another night) the first room overlooked the street and it was large, well equiped and the bed and linen were luxurious. the following night our room overlooked the park and temple. while the room was older it was quiet and just fine. the entrance to the hotel is warm and welcoming with beautiful timber features. adding to the stmosphere were the very helpful staff. the dining room was a comfortable place to sit an enjoy a leasurely breakfast. the food was fantastic with fresh eggs cooked to your taste.

JAMES E.
United Kingdom
July 29, 2012
great location with friendly staff
friendly staff, good location
from airport pick up to check out always polite and friendly. nice clean salana suite which located on top floor of hotel with amazing view of city and temple. hotel offer free wifi and free breakfast, short walk to everything you can ask for, the best choice of vientiane.

Tim W.
Canada
July 28, 2012
Staff and Location make the difference
Friendly Staff, clean and efficient, easy walk to night market
Overall our stay here was very good, the staff could not have been more friendly and helpful. I was a little disappointed with the small size of the room, having a room overlooking the temple I was woken at 5:30am by the monks but that was actually something I enjoyed, I mean, how often do you get to see that! Breakfast overall was very good, lovely restaurant and good selection of food, perhaps the hotel need to work a little on staffing levels when big groups arrive as they did drop their normal high standards momentarily. They are entering the best small hotels in the world competition, an accolade they should surely win, I would be more inclined to vote for them if the sent me a link electronically rather than having a poster in the lift and expecting me to remember the URL Not sure why it is described as waterfront as it is not. Overall, perhaps a little expensive but we enjoyed our stay.

Tetsuji H.
Japan
July 28, 2012
Great Atomosphere!!
Warm heart staffs!!!!!
It was really confortable with everything at Salana Boutique Hotel.

Timo K.
Germany
July 26, 2012
Luxurious hotel
rooms, staff
I stayed at the Salana Boutique Hotel for the first time, and was quite impressed. The check-in procedure was very straightfoward and professionally handled. All staff I met spoke English with fluency and was helpful when needed.

Uttam K.
Singapore
July 25, 2012
A hotel with very friendly and helpful staff
Centrally located
We were looking for a quiet weekend which was adequately met my the hotel. There is room for improving the food served at the restaurant. Overall satisfied with the stay.

VoonLin L.
Malaysia
July 24, 2012
Great location & great service with a smile
Clean & well maintained. Service with a smile, easy get around & lots of good food & shops
Nice hotel with great location & friendly service. Warm welcome by staffs & served cool welcome drink. Sizable room, clean & well maintained. Bed matresses are soft types. Lack of boutique specialty concept in decor. Complimentary bottles of water & wifi in room at reasonable speed. Flat screen 32" tv with cnn news. Buffet breakfast with freshly cooked eggs as per menu. Walk out 5mins to Mekong river & night market. Lots of places to visit on foot. Delicious BBQ fish just a min away on right of hotel & noodles on next block as turn left from hotel. Yes, we'll be back to stay here on next visit.