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Recent customer comments

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All reviews (1024)

Business travelers (247)

Couples (405)

Solo travelers (221)

Families with young children (44)

Families with older children (27)

Groups (80)

Excellent
8.6
based on 1024 reviews
Hotel Condition/Cleanliness
9.1
Facilities
8.3
Location
9.1
Room Comfort/Standard
8.8
Staff Performance
8.8
Value for Money
8.1
Food/Dining
8.0

9 DAVID T.
United Kingdom
January 20, 2016
Great introduction to Laos
Liked. the location , the Salana Suite was well appointed and the staff were delightful.
We enjoyed our 3 night stay in Vientiane. As capital cities go it seemed safe and the Lao people were respectful and friendly. Most of the sights are either easy to reach on foot or a short tuk tuk ride away. Salana hotel is well placed and there are good restaurants nearby

10 Karen D.
United States of America
January 14, 2016
Great break from the heat
Attentive staff, absolute comfort, and location
We stayed in Vientiane at the end of 2 weeks in Laos. It was a great way to wrap things up, at a hotel with a big bed, hot water and good water pressure in the shower, fresh towels, and very effective air conditioning. The location was ideal for seeing the sights in Vientiane. I would recommend Le Vendome, just half a block away for a French dining experience. The hotel breakfast is superb, who knew fish for breakfast was so good! But plenty of choices for travelers who may need some comfort food. A big buffet and no reason to order off the menu. Easy access to the airport. If returning to Vientiane, I would stay there again.

10 Michael M.
United States of America
January 06, 2016
Nice Place
Comfort, location and style
Quite nice. Good location and excellent food.

9.3 Mami H.
Japan
January 03, 2016
Fashionable hotel
hotel atmosphere, breakfast and room
I really enjoyed the stay. Hope to come back to this hotel some time soon.

9.7 may T.
Australia
January 05, 2016
Nice comfortable central hotel
Very attentive staff, comfortable bed and great location.

9 Margaret F.
Singapore
December 28, 2015
Good location and great staff but not 4-star
Location, staff, rooms.
The hotel decor In the lobby and rooms are outdated but otherwise clean and comfortable. The Central location is perfect for one night in Vientienne. Walking distance to good restaurants and the night market.

10 Chow Y.
Hong Kong
January 03, 2016
Great Hotel!
Nice staff, comfortable room, nice breakfast
Great hotel. Rooms are not big but very nice and cozy. The hotel location is great. 2 mins walk to the night market. Nice breakfast too.

9.7 Gerardus G.
Netherlands
November 27, 2015
Charming and excellent value
Food, service and ambience

8.7 Jimmy C.
Malaysia
November 28, 2015
Nice Boutique hotel.
Location, hotel design and the suite room.
When I'm in Vientiane again, I will stay at this hotel.

7 Walter D.
Austria
November 26, 2015
Not perfect
Room, breakfast, friendly staff
Did not like: a) tried to charge us 40 Dollar for a ride in hotel taxi, b) raised public hell when we took a laundry bag with us , c) sent us in circles when we tried to find out how to her to Thailand