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Excellent 8.9
Based on 1997 reviews

Recent customer comments

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based on 1997 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.3
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

krirkphol M.
November 15, 2014
Pecfect for retreat
suites service spa
i would say perfect for both relax , spa , and also to gamble . more tables not too high on the lowest limit table . non smoking ... more relax place . spa part .. of course really good , hotel room perfect ! the small pool in room would be more awesome if a bit warmer . shower and tub and japanese top of the line toilet ... what to complain?? room service had a burger . fries was awesome... burger i asked for medium well but i think came like medium rare .. but it was good .... so oder almost well done next time ... service was great all staff are nice , speak good english . the even waai ( form of greeting in thai ) as i guess they know we r thai...

Luca V.
November 11, 2014
alwways great time in this hotel
Room , cleaning , service
Always amazing place to stay , the best hotel in Macau for sure

November 03, 2014
nice hotel
friendly staff, nice hotel, clean

Dora L.
November 02, 2014
One day in banya tree
Enviornment, service, accommodation

Hong Kong
November 01, 2014
great experience
private swimming pool, pool in the room, breakfast
it is great experience to stay at the Banyan Tree Macau, since the room is comfortable and with a pool, also the swimming pool is quiet and with good service. the breakfast is plenty of selection of different kind of food and drink.

yi C.
Hong Kong
October 30, 2014
high quility

Kevin L.
October 29, 2014
Good hardware, pity about the software.
The rooms were well appointed, the location and amenities were good and it was quiet.
I was pretty disappointed compared to my stay the last time. The reception and check in and check out was good. But the conceierge and service staff at the restaurants were just not in sync and very slow. Turndown service was non existent. Getting a taxi was a nightmare. Response from a waiter was a thumbs up instead of a verbal yes or no. Is this the Banyan Tree? Or some Local home stay?

tsz P.
Hong Kong
October 26, 2014
Nice Place,Nice service
indoor pool, good service, Cleanliness
Hope Banyan can add such as HBO movie channel.

Chi L.
October 26, 2014
All staff is very nice as well!

Danny W.
Hong Kong
October 26, 2014
Very good
Service, food, transport