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Excellent 8.9
Based on 2000 reviews

Recent customer comments

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based on 2000 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.2
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

akeel A.
Saudi Arabia
April 28, 2016
one of the best hotels i have ever stayed at

Tam Y.
Hong Kong
April 14, 2016
Very nice
Nice hotel but staff needed to be more well trained

junghwan P.
South Korea
April 12, 2016

Rowena T.
April 08, 2016
super friendly and caring staffs
accomodating and friendly staffs, makes you feel really welcomed! not to mention the room is just perfect and relaxing

Sau C.
Hong Kong
April 02, 2016
Not good for kids
A bit dangerous inside the room since the edges of the pool are very sharp.

U L.
April 01, 2016
a little disappointing
This is my third time staying with Banyan Tree Macau. My first experience was excellent with no complains BUT during my second and third stay, the room seemed to be a little worn out and some of the in-room amenities were broken. Time for some renovations. However, it was still a pretty good stay overall

April 01, 2016
enjoyable trip
Nice trip

Hoi C.
Hong Kong
March 30, 2016
One of the Most Luxurious Hotel Stay
Hotel staff was extremely helpful. Edward, who was very attentive to the needs of every member of our family, made our stay fantastic! Will definitely visit again in the future.

Wing C.
Hong Kong
March 29, 2016
Overall Great Hotel
Went there to celebrate our wedding anniversary. Overall professional staffs and big rooms. Amenities provided on request. However, as compared to our stay 2 years ago, the rooms seem a bit run-down, might need renovation. Overall happy stay.

Chaocho Y.
March 25, 2016
Very wonderful 5 star hotel
Big room, convenient location, friendly professional staffs