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Recent customer comments

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All reviews (1970)

Business travelers (99)

Couples (953)

Solo travelers (188)

Families with young children (365)

Families with older children (179)

Groups (186)

Excellent
8.9
based on 1970 reviews
Hotel Condition/Cleanliness
9.3
Facilities
9.2
Location
8.7
Room Comfort/Standard
9.3
Staff Performance
9.4
Value for Money
8.3
Food/Dining
8.4

7 luke K.
Hong Kong
August 04, 2013
nice place
nice place, nice location
nice place, nice location, suitable for family, friendlly staff with kindly support.

10 Henry C.
Australia
August 12, 2013
Best of the Best
unbelievable size, excellent pool, luxury

10 Simon Y.
China
August 08, 2013
Brilliant of every detail of the hotel!
Bell service is.

7.3 Karen T.
Australia
August 08, 2013
good overall
spacious nice good spa
good. we enjoyed the stay very much. it was not too far away and transport to hotel is good. nice pool area. very good spa. we enjoyed the massage and it was very relaxing indeed.

5 ho C.
Hong Kong
August 01, 2013
so far so good
swimming pool, room size,SPA
keep going, all the best, do more better, looking forward, round and round ,see more, learn more

10 Jeffery T.
Singapore
July 31, 2013
Very great stay
Good staff, good food nice room
It was a very pleasant stay . They have very good spread of breakfast . The staff are very pleasant and helpful.

8.7 IAT C.
Macau
August 05, 2013
excellent room
the room is very clean and big enough for a family to stay in. i requested a higher floor with river view and the staff is arranged accordingly. staff are nice and helpful. breakfast is ok.
everything is fine. except they only allowed 3 adults and 1 kids to entry the outdoor swimming pool for one room. my mum and dad are not stayed there. but they just want to take photos and look after the kids. after negotiation, i finally can bring my mum and dad to the pool.

9.7 Man C.
Hong Kong
August 27, 2013
Luxury, relaxing
Pool, bathroom, living room
Just needa wait for some time before having a room. Checkin time is 1500 but we can only get the room after 1615

9.3 Eric Y.
China
July 31, 2013
Very good place. My kids love the indoor pool!
Indoor pool is great and the outdoor pool is also very big.
Indoor pool is great and the outdoor pool is also very big.

9 Eric W.
Hong Kong
July 20, 2013
Luxury hotel, Great Spa and dining.
Room, Swimming pool, dining
Very enjoytable and pleasant stay. Large and clean suite. Relax spa. Large and funny swimming pool. Great breakfast and friendly staff. If I can choose firm or soft pillows, it can be better.