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Excellent 8.9
Based on 1997 reviews

Recent customer comments

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based on 1997 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.3
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

Lou C.
June 27, 2013
large comfy room
great room over 1000 sq. ft. with in-room pool

Derek C.
Hong Kong
June 27, 2013
Ideal for romantic or family
In-room pool, large room, great breakfast
It was a weekend getaway for my girlfriend's birthday. The Banyan Tree Macau is one of the best hotels in Macau rated by basic facilities. Ours was a standard room in the hotel, which has a room and a lounge and includes an in-room pool. Their staff were very attentive during our check-in and check-out, letting us check out late, and also showed us the way to some of the city's attractions, and let us store our luggage at the hotel whilst we tour the city.

Tan M.
June 26, 2013
Excellent / Classic / Memorable / Luxury
Room with the relaxation pool is the most outstanding & impressive. Free transportation & easy access to airport & ferry terminal
LIke to compliment the check-in staff as well as the check-out staff in particular Danial. Feedback: It can be better if the bell-boys knows the timing of the buses to airport. The only little bad experience was the luggage bag has to go another long way to the shuttle bus service and he missed the timing of 1 minute and I have to wait for another 15mins to catch the next one :(

Chun C.
Hong Kong
June 26, 2013
Big room, comfy bed
luxurious, nice in-room pool, good outdoor poor with sand

June 25, 2013
very good!!
room is big, room with swimming pool, hotel's swimming pool is excellent!

Ricardo S.
United States
June 23, 2013
Most amazing hotel EVER!
Gorgeous Room! Great Staff! Amazing Service!
Definitely one of the best decisions I have ever made. I wanted to treat my girlfriend to something really special in Macau and I know I made the right choice with a night at the Banyan Tree.

Maitree W.
June 23, 2013
I will come back again.
room, srtaff, food
I love the large room. Jaccuzzi hot tub in the room , staff take very good care.

Fung W.
Hong Kong
June 19, 2013
Nice hotel, but expensive.
Have spa pool in room, spacious and nice decoration at lift lobby.

Terrance C.
Hong Kong
June 19, 2013
I want to be there again
Good Services, Room Big and clean.It is good for family taking short break.

Fai L.
Hong Kong
June 17, 2013
The sky villa is awesome.
the villa, the resturant, the spa.
I m satisfy with the sky villa.