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Excellent 8.9
Based on 1986 reviews

Recent customer comments

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based on 1986 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.2
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

7 Hsin-Kuang L.
April 24, 2013
Good view offered by Banyan tree hotel
Room clean service , a large bed size, and free internet service
Late check in time after PM5:00 due to no available room offered on 4/4 when I arrived at Banyan tree hotel around PM3:00.

10 Heidi L.
Hong Kong
April 24, 2013
Friendly staff, wonderful food, fantastic spa
wonderful and great place to celebrate birthday. My husband ordered a birthday cake to surprised me and they ask when the best time was to deliver the surprise birthday cake when we checked in together. "Surprised!" The supervisor actually hand-wrote a birthday card, nice!

10 Carly A.
United Kingdom
April 24, 2013
room facilities, breakfast, comfortable of beds
Excelent, wanted to stay for 2 night instead of 1. Excellent service - particulaly the hotel services and room facilities

8 Margaret S.
United States
April 24, 2013
Great room, close to Taipa Ferry.
Beautiful pool; Large Room; Belon Restaurant is excellent
in-room pool was over-the-top. Quality of food at breakfast was poor. Nice touch to have the champagne.

9.7 Chau E.
Hong Kong
April 23, 2013
high quality hotel
room size, luxury design and furniture
everthings are perfect but only the water of spa is too cold...I guess they want to save money to make the large spa pool water warm!!!!

10 wooyoung K.
South Korea
April 21, 2013
Cozy corner like home
pool, room, lobby
Good choice for all the family. we had a very nice time in rooms & at the pool

9.7 Kelvin K.
April 21, 2013
It was really awesome and we will be back.
Friendly staff, Lots of retail shops and restaurants and In door pool.

9 Satien S.
April 20, 2013
very enjoy

9 Chow T.
Hong Kong
April 19, 2013
Awesome experience
Comfort, large room, great service
It was awesome, the staffs are all very attentive and helpful. We had a great time relaxing in the hotel room.

8 Shi S.
Hong Kong
April 19, 2013
Quite good
Clean, worth the money paid, the pool inside is nice