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Excellent 8.9
Based on 1999 reviews

Recent customer comments

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based on 1999 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.3
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

Hong Kong
April 29, 2013
nice trip
clean, quiet, relax

Merv H.
April 28, 2013
unbelievable!!! exceeded my expectations
hotel room with relaxation pool, wave pool and service.
great experience, best hotel my partner and i have stayed at

Hong Kong
April 28, 2013

Louie J.
April 26, 2013
very relaxing
excellent spa with big room

Leonor P.
April 26, 2013
design, space and decoration

Hsin-Kuang L.
April 24, 2013
Good view offered by Banyan tree hotel
Room clean service , a large bed size, and free internet service
Late check in time after PM5:00 due to no available room offered on 4/4 when I arrived at Banyan tree hotel around PM3:00.

Heidi L.
Hong Kong
April 24, 2013
Friendly staff, wonderful food, fantastic spa
wonderful and great place to celebrate birthday. My husband ordered a birthday cake to surprised me and they ask when the best time was to deliver the surprise birthday cake when we checked in together. "Surprised!" The supervisor actually hand-wrote a birthday card, nice!

Carly A.
United Kingdom
April 24, 2013
room facilities, breakfast, comfortable of beds
Excelent, wanted to stay for 2 night instead of 1. Excellent service - particulaly the hotel services and room facilities

Margaret S.
United States
April 24, 2013
Great room, close to Taipa Ferry.
Beautiful pool; Large Room; Belon Restaurant is excellent
in-room pool was over-the-top. Quality of food at breakfast was poor. Nice touch to have the champagne.

Chau E.
Hong Kong
April 23, 2013
high quality hotel
room size, luxury design and furniture
everthings are perfect but only the water of spa is too cold...I guess they want to save money to make the large spa pool water warm!!!!