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Excellent 8.9
Based on 2000 reviews

Recent customer comments

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based on 2000 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.2
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

Jaime A.
Hong Kong
April 03, 2013
Great Room and Restaurants
Big room size with in-room pool, great restaurants and great staff

chong J.
Hong Kong
April 03, 2013
Good nice

Ji P.
South Korea
April 02, 2013
spacious but does not like the small indoor pool
location, next to galaxy so we can enjoy the outdoor pool there

lai Y.
Hong Kong
April 02, 2013
Very good for vacation
spacious room.

April 01, 2013
best hotel i ever stay in my life
large room,near casino,

Jiratchaya F.
March 31, 2013
huge room and cozy
smell very good, delicious breakfast, good service

Thomas W.
United Kingdom
March 28, 2013
Amazing hotel in Macau. The rooms are spectacular!
Rooms. Service. Pool.

Weng K.
March 25, 2013
best hotel in Macau, offering a relaxing enviroment after a long day of working
We always stay at the Banyan Tree Hotel, private pool in the middle of the room, modern design, staff are friendly, comfotable bed, access to casino. Great breakfast. Will definitely stay here again.

Paul N.
United Kingdom
March 22, 2013
Great room and excellent service
Service, design and comfort
The room is fun with the indoor mini-pool. But beware with the aircon on it does get very cold!

United States
March 22, 2013
After staying at "Banyan Tree Macau"
1. Luxury Rm. and Fitness Center, 2. Very nice and helpful staff, 3. Good breakfast and big wave pool
Banyan Tree Macau’s service impressed me and my wife as soon as we arrived in Macau airport. Shuttle bus was ready to pick us up from airport to hotel, as we arrived we were impressed by the size of the galaxy hotel and check-in service for us was fast. We were amazed once again when we arrived in our room with small pool, only negative side was even with big windows; our room’s view was construction site, which was not very attractive. Except for the view our stay at the hotel was excellent, nice choice and tasty breakfast. Most importantly service was top notch from start to end.