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Excellent 8.9
Based on 1990 reviews

Recent customer comments

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based on 1990 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.3
  • Location 8.7
  • Room Comfort/Standard 9.3
  • Staff Performance 9.4
  • Value for Money 8.3
  • Food/Dining 8.4

6.4 Hiu H.
Hong Kong
May 27, 2016
Front desk staff were too casual to serve but room is good

8.4 Jason R.
Hong Kong
May 19, 2016
Banyan Tree

9.6 lyndsey C.
United Kingdom
May 15, 2016
Exceptional service
Will be going back.

May 12, 2016
Good quality of Banyan Tree
overall is very nice and prefect especially the hotel staff is all good manner and service (keep up the good service and quality banyan)but anyhow there are still some disappointment for the casino security with rude manner in the mall. the worst thing is the security is roughly 30 to 40 years old women and she is the security for VIP casino entrance. With her manner she should not be the casino VIP security

9.2 Ka L.
Hong Kong
May 08, 2016
Nice Hotel
Nice hotel with good atmosphere

9.6 Justin L.
Hong Kong
May 05, 2016
excellent decor, pleasant swimming pool
weekdays are more worthy

8.8 akeel A.
Saudi Arabia
April 28, 2016
one of the best hotels i have ever stayed at

9.2 Tam Y.
Hong Kong
April 14, 2016
Very nice
Nice hotel but staff needed to be more well trained

10 junghwan P.
South Korea
April 12, 2016

10 Rowena T.
April 08, 2016
super friendly and caring staffs
accomodating and friendly staffs, makes you feel really welcomed! not to mention the room is just perfect and relaxing