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Best Western Sun Sun Hotel, Macau

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Best Western Sun Sun Hotel, Macau
Rating:

Number of rooms: 175

Location: Macau City

Address: No. 14 E 16, Praca Ponte E Horta, Macau, Macau

Best Western Sun Sun Hotel Macau Info

Based in a historic setting, the hotel is well placed close to the ferry and only ten minutes away from downtown Macau. It is also just a short drive to the Zhuhai border and Largo de Senado, buses and cabs are easily available around the hotel. The Best Western Sun Sun Hotel offers a variety of rooms from standard to deluxe suites, and all rooms are equipped with amenities including TV, internet, refrigerator, iron and radio. The hotel's executive lounge also has internet enabled computer for guests' use and there is an on site cafe, lounge, restaurant and cocktail bar.
Useful Information
 
 

Room Amenities

Best Western Sun Sun Hotel Macau - Room Amenities

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Facilities

Best Western Sun Sun Hotel Macau - Facilities

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Sports and Recreation

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Photos and Room Info

Best Western Sun Sun Hotel Macau - Standard Double
Standard Double

Best Western Sun Sun Hotel Macau - Standard Twin
Standard Twin

Best Western Sun Sun Hotel Macau - Executive King Bed room
Executive King Bed room

Best Western Sun Sun Hotel Macau - Executive Twin Bed room
Executive Twin Bed room

Best Western Sun Sun Hotel Macau - Restaurant
Restaurant

Best Western Sun Sun Hotel Macau - Executive Lounge
Executive Lounge

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Best Western Sun Sun Hotel Macau - Living Area
Living Area

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Best Western Sun Sun Hotel Macau - Hotel Facility
Hotel Facility

Best Western Sun Sun Hotel Macau - Exterior
Exterior

Food, Drink and Entertainment
O Porto Interior Restaurant
Portuguese cuisine
12:00 Noon to 11:30 p.m.

Platao Portuguese Restaurant
Portuguese cuisine
12:00 Noon to 11:00 p.m.

Starbucks, café shop
8:00 a.m. to 11:30 p.m.

Wong Chi Kei Noodle Shop
Chinese noodle cuisine
11:00 a.m. to 11:00 p.m.


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Customer Reviews

Good location in Old Town Macau Guest Rating: 8.7

stephen L.

United States
Couple
Date of Stay: 05 Nov 2009
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 10/10
Hotel Condition/Cleanliness: 10/10
Room Comfort/Standard: 8/10
Food/Dining: 8/10

Convenient location and friendly, helpful staff

Pressure to upgrade to Executive Floor at check-in.

The Best Western Sun Sun is near the river in the Old Town. That means that you can walk to all the important historic sites, but be prepared to get lost as you navigate the historic meandering streets. I actually enjoyed getting a little lost, but I had a map to eventually find my way. I cannot comment on the standard room that I reserved since I was persuaded to upgrade to the Executive Floor. The argument went like this: 1) your room will not be ready until two hours from now but we have an Executive Room available immediately 2) your room does not include breakfast but if you upgrade, you will get breakfast included 3) only the Executive Rooms have been remodeled 4) you will be on the top floor with a nice view 5) you will have free internet. I was tired and wanted to check in right away, so I upgraded, but it cost an additional per night. The room was compact, but attractive and the amenities were of high quality. The breakfast choices were American, Chinese, or Dim Sum. A couple at another table chose the American and they were not too pleased with it, but we chose the Dim Sum and it was very good. The Executive Floor has two computers located in the lounge for internet access. The staff speak English and are friendly and very helpful.

Weekend in Macao Guest Rating: 6

james O.

United States
Couple
Date of Stay: 26 Oct 2009
 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 6/10
Hotel Condition/Cleanliness: 6/10
Room Comfort/Standard: 6/10
Food/Dining: 4/10

Good location.

This was second time using the Sun Sun. The lobby has been updated to look more like a boutique hotel BUT rooms are still old furnishings. Had one very bad night when pipes in room continued to make a screeching noise every 10-15 minutes.

Location is why we return to this hotel. Probably others that would be just as good but booking online makes this one very easy for us. We did feel that Best Western should have given us some kind of credit for the terrible night's sleep we had on the 3rd night. Will write directly to Best Western for some compensation. Otherwise would re-think using again.

Travel tip : Bus station for Zhuhai bus terminal just a block away by Macau Master's Hotel. Venetian Casino shuttle also stops just a block away.

You're welcome, but don't come early ! Guest Rating: 5.3

marc R.

Belgium
Couple
Date of Stay: 23 Oct 2009
 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 2/10
Hotel Condition/Cleanliness: 6/10
Room Comfort/Standard: 6/10
Food/Dining: 4/10

Reasonable room for a reasonable price, good location.

The management

Room was ok, not flashy and in need of some repairs, but overall satisfying. But I wouldn't return to a hotel where a stray dog is treated better as its guests. We arrived shortly after noon and were told we had to wait till 14.00 Hr (official check in time) OR if we paid much more for an upgrade, then they would allow us to check in immediately. As we refused this generous offer, we were forced to wait for 2 hours. When we finally arrived in our room, it turned out that they gave us as revenge the room with the most ugly view they had. I would never complain about this, but the hotel was empty during our whole stay, so why did they had to piss us off so much, trying to get some extra revenue from an upgrade we didn't want ? After 15 minutes, we found out that the TV was not working due to a bad connection of the signal cable and the TV. The helpful technician wanted to solve the problem by giving us another TV, but was ordered by the management to take it out of our room immediately. 2 days later they "fixed" the problem with...Scott tape ! It worked till I opened the fridge under the TV.

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