arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 2838 reviews

Recent customer comments

Filter by traveler type
Very good

based on 2838 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.3
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.3

Jennifer H.
United States
January 04, 2016
no airport pick up but nice location
location, friendly staff, nice hot shower
We weren't thrilled with this stay. Partially because we had to pay crazy high prices because of the holiday. Then they said they provided airport pickup, but after waiting for the pick up, we called the hotel, only to discover that they have never provided that service! So we had to wait in long line, late at night to take taxis - TWO because there are 5 of us, even though our kids are small. The hotel did not reimburse us for that expense (US$ 25 one way). The staff were friendly and helpful, but we ended up on two different floors (10 floors apart!) instead of adjoining rooms with our kids. Then they don't have fitted sheets or big enough to tuck (barely covered the top surface of the bed), so the sheets came off the bed all night, keeping us awake. Also has thin walls so kept getting woken up by other guests moving around. The location was great, walking distance from all historic attractions. Cleanliness level was fine, and check in/check out went fairly quickly.

Iamla-or S.
January 04, 2016
1. Good view. 2. East travel. 3. Comfortable
Best Hotel in Macau.

January 03, 2016
ist time at Best Western Sun Sun Hotel
Good location, friendly staffs, clean environment
Good location, a short walk to several attractions. Shops and local eateries are nearby. Staffs are friendly, and has a clean environment.

andy T.
January 03, 2016
value of money
Centre of locations , clean hotel, nice staff
This hotel is very good location to you go around the historic place.. Beside that surround by many good food..

kah T.
January 03, 2016
a copy stay in Macao
the staff are very friendly. the room is clean and located at strategic location
Overwhelmed by the friendly staff. The location is strategic. Very convenient to take the bus. It's also close to all the restaurant and famous street food.

Michael D.
United States
January 03, 2016
Great Place
Friendly Staff, Clean Rooms, Walking Distance to Great places
Had a great stay - reasonable price for macau but still provides great service, clean rooms. The breakfast is worth the extra bump as well. They have a few different continental breakfast options for western or chinese style food. I'll be staying here again.

Sven D.
January 03, 2016
good hotel for short stay
location, clean room

Zhuoyu C.
United States
January 02, 2016
Location Location Location
1. Did not get a non-smoking room at the first day. 2. They gave us the wrong key, have to go to get again when checking in. 3. No polocy book and/or bibe in the room.

Katherine T.
January 02, 2016
Worth it!!!
Clean, staff very accomodating
Very good

Kelvin N.
January 01, 2016
nice to stay...
locations, room conditions, price.