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Very good 7.4
Based on 2912 reviews

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Very good

based on 2912 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.3
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Jia S.
July 29, 2016
Overrated! Only good for short/ business or one day stay!
1.) 3 complimentary small bottled water in room per day. 10MOP if want to refill. Might as well we get from 7-11! 2.) Cleaning staff forgot to refill the shower gel on our second day stay! 3.) The front desk staffs service attitude like you owe them money except the two ladies and the guys seriously I have no idea what happen to them! 4.) Location a bit far to walk to tourist spots like about 15 - 20 mins but we expected it. 5.) Overall the only good thing is the hotel still quite new and clean.

Li P.
July 24, 2016
Room is clean, good.

Xanthe C.
July 22, 2016
Very clean, accessible, friendly staff
Great hospitality displayed by the team, who were very helpful throughout our stay. The room was very clean and comfortable.

juliana S.
July 21, 2016
Good facilities
It's quite hard to find the hotel since it didn't have free shuttle bus. The bus driver didn't speak Portuguese language. I had to write the han zi. You should take public bus no. 26 and stop in Porta 14 or Ponte 16. The facilities were good for 3 star hotel. The bell boy,Daniel,was very helpful with our luggages. The place is very close to Senado Square. Unfortunately,the extra bed we ordered was a sofa covered with bed linen. I thought it would be a real bed.

Grace J.
July 20, 2016
Friendly staff and clean room
Hotel is accessible to all attractions. Hotel lobby (especially Edgar) and restaurant staff are very helpful, courteous, and friendly. Rooms and toilet are spacious, clean, and comfortable. My family and I enjoyed our stay. We strongly recommend this hotel!

Jospehine L.
July 18, 2016
Location, Friendly staff & Clean
The location is very near to the attractions area. Its just a walking distance to most of the attractions. You can easily find restaurant around the hotel. The staff is very friendly and the room is clean. Overall our stay in this hotel is absolutely good!

Kai Y.
Hong Kong
July 18, 2016
good services

July 17, 2016
Great staff with old room
I asked for double bed while booking but I got a 2 twin bed stuck together that made my sleep quite uncomfortably. Moreover, the safe box was out of order even someone came to try to fix it. A bit noisy at night but the front guys were great to help :-)

arlene F.
July 16, 2016
Old macau
Sun Sun Hotel or Best Western is on old Macau. Walking distance to senado and St Paul's Ruins. The room on the 15th floor is big. Towels are soft and ved is vomfortable. There is an espresso machine in the room and an electric pot too. Pede rin inumin laman ng ref at refillable pa. The staff are courteous especially Robert and Danny even to non Filipinos. They have a ready smile and greeting for everybody. Will come back again if staying in old Macau side.

Lisa G.
July 16, 2016
Nice location
The room is clean enough and cozy. Location is very good near Senado Square and a lot of places to eat around the hotel.