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Very good 7.2
Based on 3783 reviews

Recent customer comments

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Very good



based on 3783 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

Carter L.
Malaysia
July 20, 2011
spacious room and great location
spacious and comfortable room
great location, can access to most of the tourist place by walking distance.

Kathleen C.
United States
July 20, 2011
Good location, clean but nothing special
Location: close to casinos and older section
Overall we found the hotel to be ok. It was clean, the service was relatively prompt. But I think we are now spoiled with Mainland China 5 star hotels that have great service and constantly stive to improve. For the price, for the area we were told the Beverly is good. Based on the assorted reviews we read, the less expensive places were rather scarey. So overall, probably worth the price and did give us a chance to experience Macau. Location enabled us to check out the casinos, though we are not gamblers the glitz was fun to see and the dinner at the Sands was a great change from our usual faire. And also not far from the hotel was the old district including St Paul's ruins which were really good! I also loved the sourrounding area with narrow streets and interesting cookies and shops. We explored as much as our feet could take then escaped to the casinos for the refreshing AC and a cold drink. in terms of the hotel itself -- the room was fine, though in some ways rather funny. 2 beds that were a tad smaller than a standard double and set very low to the floor. We almost felt like we were in a mini-room. The wall safe instructions were wrong, but it was sorted out quickly by a very helpful clerk. The AC died at about 3AM, but we chose not to call downstairs and just kicked off the covers. Rather surprising was the total lack of professionalism or "hospitality" skills of the front desk staff. Their attire was informal golf shirts. They never looked you in the eye, smiled, or extended a greeting. I went to the desk, was the ONLY person in line -- there were 4 people standing there shuffling paper and not one of them looked up or offered to help. I said "Excuse me" and was told "Just wait." HA! In terms of amenities, not much: no free bottled water (but plenty at the assorted casinos), no pool. Yes: shampoo, toothbrushes, one small soap. All in all, nothing special, but good 'nuf.

Siang C.
Malaysia
July 20, 2011
Great location
Great location, very near to lisboa casino.
Overall is very good. Upgraded to bigger room at highest floor. However, I booked 3 room with single queen/king size bed. End up tell me there is no more that kind of room, gave me 2 single bed's room. Hope I will get whatever I booked and ordered.

LI D.
Hong Kong
July 19, 2011
Poor Service
Convenient location
I was told to come back at 3:00 p.m. when check-in as room was not yet available. Still needed to wait at the lobby when I came back. Lobby was in a mess. Matress was too hard. Water tank was not working. Buds on bed. Mainland guests smoking everywhere in hotel area including guest lift.

Fe W.
Philippines
July 19, 2011
Central location, large rooms
Well located near the center of Macau. Rooms large; some areas of the hotel need renovation
good location which suited our family. rooms were spacious and well appointed but some parts a bit run down e.g. mould on bathroom tiles, damaged bathroom cabinets. rooms were quiet. ok for an inexpensive place to stay.

tan P.
Malaysia
July 18, 2011
Great Location
Efficient
clean and price reasonable. good location and walking distance to those attraction places.

Pramadi S.
Indonesia
July 18, 2011
A clean hotel to crash in macau
Clean, good price
after a day roaming around macau, a nice hot shower was a treat. the room is larger than normal, so we dont need to squeeze our baby equipment. while the hotel interior is good, the staff were unable to speak proper english, thus making difficult to get their services.

Lester H.
Singapore
July 18, 2011
3rd visit in 6months
A+ location
title says it all, my 3rd time staying in this hotel in 6months. other than the mattress is rock solid hard, everything is fine

WAI S.
Malaysia
July 17, 2011
Relax journey with Reasonable hotel prices
Luxury room with enjoyable rest and relax
elegant and great location and near to the transport bus station which i able to travel to other tourist places with bus such as macau tower, a ma temple etc. luxury room and good scene and view during night time. i am on planning have another trip to macau again with my family.

Catherine C.
Hong Kong
July 17, 2011
Nice hotel with everything ready
No matter you think in your mind, the hotel is ready!
before stepping into the hotel, we are scared the room is bad. However, it gave us a surprise. The room is spacious and all the stuff are clean. Internet is ready. The people is helpful. We even book our next trip with this hotel again!