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Very good 7.2
Based on 3784 reviews

Recent customer comments

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Very good

based on 3784 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

Yang C.
March 12, 2016
Clean hotel near the Wynn
Good location, lots of food options, fast check in.
The stay at the hotel was very nice. I booked an executive room and was unaware that I could have gone straight up to the 16th floor to check in. The speedy checkout process in the business lounge was nice and fast. I was unable to find a shuttle from the airport to the hotel. They appear to share a shuttle with another chain with Emperor labeled on the outside of the van. Much smaller than the big chains vans. They did have a shuttle to the ferry terminal which was good. For those with onward travel to HKG you have to ensure your time between landing and flight departure is at least 2 hours. I was unable to take the direct ferry to the airport because I would have only had 1.5 hours.

South Korea
March 01, 2016
very good value for money

Adeline C.
February 26, 2016
Reasonable price, decent location, polite and helpful staff.. facilities
Received complimentary room upgrade to a suite. Room very spacious and even has a wooden tub in it! Staff very friendly and helpful. Location was decent because you can walk to Senado square from the hotel. Hotel does not have many facilities - getting to the hotel was a pain from the ferry terminal but one can get there by taking the shuttle bus to Grand Lisboa. That said, travelling back was a breeze because they provided complimentary shuttle bus to to the ferry terminal. Hotel have massage services on the lower floors, but it is only for men – I saw ladies dressed skimpy walking around openly as men sat on the couch to take their pick.

Hsin T.
February 19, 2016
good place
good place

Elisha T.
February 11, 2016
Average cleanliness. well furnished room
Free upgrade and good location
At first not really comfortable when checking in as was approached by stranger at lobby. Hotel staff allow me to change room and was given a free upgrade. Room was cleaned and comfortable. One night stay will be sufficient

Ming M.
Hong Kong
February 10, 2016
So far so gd

Gilberto C.
February 07, 2016
Superb Hotel
This is a 5-star hotel! Absolutely perfect stay!

South Korea
February 04, 2016
Very good

South Korea
February 04, 2016
Very good!

Penelope W.
January 21, 2016
Satisfy choice if staying for a short time
Staffs are very helpful and polite. Room is clean. Location perfect.
Room was upgraded for free, and according to friendly staff the room was newly renovated. Room is clean and there's a food massage machine inside the room which is very thoughtful for us coz we all very tired after big shopping and sightseeing all day.. Well, the bad thing is there's a smoking smelt or after renovation smelt together mixed, inside the room and it seems can't go away even we open the aircon.. Other than that everything is ok and location very good for shopaholic or people who trying their luck new and old Lisboa casino are just within 10 mins walk. Prices of the hotel is very competitive, it worth a try for ahort time stay trip.