arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.2
Based on 3782 reviews

Recent customer comments

Filter by traveler type
Very good

based on 3782 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

March 17, 2012
Great hotel with good service and location.
Cleanliness, proper maintenance and service
the room is spacious, not so new but is clean and tidy. beds are comfortable, floor is clean. good security and service.

Priscilla L.
March 17, 2012
great location
great location
poor reception service. bed was hard and no complimentary bottles water provide. no wifi too

Marcelis C.
March 16, 2012
Good hotel with friendly staff
Nice rooms, clean and friendly staff
it was a nice stay in a good hotel and with friendly staff in walking distance of all major fun places such as casino's and shopping places

Javier L.
March 15, 2012
Nice and comfortable room but poor cleaning
Location, decoration
the place is nice and has modern deco. the location is good, near the grand lisboa and there are some restaurants in there. only smoking rooms were available when i checked-in. my room was very cold when i arrived so i tried to adjust the temperature in the digital panel, but it didn't work. even when i put it at 30 degrees the air was still cold. i had to ask for a heater in the reception. the treat of the reception people was not kind at all. don't know if they are used to another kind of customers or the reason was that i'm a western. i found some long hairs around the room that obviously were not mine, so the cleaning was poor. not sure if i'll stay in there again. i'll try other options next time.

Tony H.
Hong Kong
March 14, 2012
Good location
comfort, big area, nice lobby
the room very comfortable and then not too old, 40sqm is very prefect to me

pornpimol S.
March 12, 2012
Location in the city
if you have never been to macau, you will not find this hotel because some of taxi drivers do not know this hotel. the room ok not so small but the bed is very old, lobby is very small.

March 11, 2012
Very near president hotel and hotel lisboa!
Normal room
i stay at beverly plaza and my husband, my maid, my two year old baby and i went to eat dinner/lunch almost everyday at wymm hotel cafe. it just walking distance and the food is amazaing!!!!!!!!

Ka C.
Hong Kong
March 09, 2012
big room bad service
big room
the service of counter is very bad. never care of customers. while the room is quite big and the traffic to other places are very convenience. the hotel is not clean enough.

Jasmine L.
March 08, 2012
Clean and Great Location
Spacious Executive Delux Room
As we only had a night here, we did not explore the other facility. But the location is good, th room is clean and spacious. I did request for a complimentry shaver and it was delivered promptly, however the deliver person doesnt look happy and was sulking when she sent the shaver over. Other then that, all was good.

Desiree T.
March 07, 2012
Lovely hotel at a great location
spacious room
Rooms was big and spacious and hotel was at a convenient location. However the concierge staff were quite rude while I was queuing to check in. But other than that I had a great stay!