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Very good 7.2
Based on 3766 reviews

Recent customer comments

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Very good



based on 3766 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 6.9
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

thamolwan T.
Thailand
February 20, 2012
Good hotel and smiling and helping
big room and clean
the hotel realy good and clean. bellboy and receptionist welcome and smiling with me. nice and if come back i will visit again

EMMA F.
Philippines
February 20, 2012
Great location
spacious rooms, easy walking distance to senado square, free shuttle to ferry terminal
overall, we had a nice stay, the room was spcaious and the beds are big. you can reach senado square and pretty much most of the macau attractions by foot coming from this hotel. the free shuttle from the much bigger hotels such as galaxy and venetian are also accessible so its easy to go to cotai. the free shuttle going to the ferry was also a plus although if you are in a hurry to get to the ferry terminal, you can always take a ride on the grand lisboa shuttle which is just across the road:) downside, the staff wasn't much help with the luggage to and from the room.

tack W.
Malaysia
February 19, 2012
not so happy
location
No very clean hotel, veri inconvenient to access to higher floor

Janardhan T.
India
February 18, 2012
Great Location and convenient to go anywhwere
Location and facilities
we have had a enjoyable stay with access to all facilities. hotel is centrally located and walking distance to malls and stores. also has good and clean rooms.internet connections and staff are very responsive to details and requests. also provide shuttle services to airport.

WONG S.
Hong Kong
February 16, 2012
worst
worst
check in until 4:00pm, water even charge $10, bad condition, too much tourist group worst hotel

Vishal M.
India
February 15, 2012
Not a worthwhile experience
Location
Not the most fantastic of stays. With a rude staff and an uninteresting breakfast, I wouldn't go back to this place and not recommend anyone.

chin T.
Malaysia
February 13, 2012
great location and nice, good-sized rooms
great location in central macau. rooms are good-sized with standard amenities
but service was not particularly friendly or efficient

Victor L.
United States
February 12, 2012
Good location, ok rooms, weak customer service
Location, clean rooms
location is great as it is near the central part of macau city side of macau, but it is also facing the back side or the mountain side of macau so do not expect a view. customer service was weak when compared to other hotels nearby of higher or lesser quality. this hotel is not customer service oriented at all. then concierge doesn't know anything and is not willing to help or do anything for you. no wi-fi i feel like i am in 1999 again. the rooms are nice, i think they are newly renovated interesting window in the bathroom so you can watch your significant other take a bath.

Henry K.
Malaysia
February 11, 2012
Hotel room is good and spacious.
Easy access to everywhere, especially casino.
overall we like the hotel rooms and is spacious and relaxing. the staff are friendly, except those at the counter. very slow check in, we waited 1 hour after the check in time. there are many nice food around.

Nurgun M.
Russia
February 11, 2012
Nice location but not so welcoming staff
best location, clean, reasonable price
we stayed there for couple of days and generally satisfied. the staff was not so welcoming and could turn us down on any request. the hotel location was perfect for us so we did enjoy sightseeing at macau.