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Very good 7.2
Based on 3782 reviews

Recent customer comments

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Very good



based on 3782 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.4

Cher C.
Singapore
December 30, 2011
Hotel with a smile and good service
The rooms were large
During the stay there, the hotel was under a major renovation. There was some inconvinences as hotel guests had to transit at the 5th floor every time there was a need to go up or down. The great thing was that the service was good although the hotel should at least mention that they were undergoing renovation when the booking was made

Theeratorn A.
Thailand
December 29, 2011
Perfect Hotel
Close to Casino Lisboa and center city, free shuttle bus to ferry terminal, breakfast ok
when you check in, you will have to deposit hkd. also, when i was there, there were renovations, so you have to change elevators at the 5th floor. also, there is a shuttle bus that runs every 30 minutes, starting at 9:10 am.

Andre S.
Singapore
December 28, 2011
Nice hotel
Convenient, quite well maintained
headed up there with my loved one and had friendly service, quite well maintained room and a nice location. In a city with glitzy hotels this one holds its own for its value for money

Susan T.
Singapore
December 28, 2011
Great location but extremely hard beds
Location, room size
This is the third time I am coming back to the hotel. I love the location - walking distance to lots of attractions and dining options nearby. The lobby was under renovation, which made it less welcoming.

Jhoanne R.
Philippines
December 27, 2011
Good rooms but the construction at the lobby sucks
Near Senado Square
There was a construction being done in the hotel lobby that causes fumes and dust, and it's not healthy to anyone. The bathtub drain doesn't work, had to call the hotel maintenance to fix it.

Jhoanne R.
Philippines
December 27, 2011
Hotel with big rooms
near senado square
the food for the breakfast is so-so. there are no complimentary mineral/distilled/purified water for the guest/s.

Wolfgang A.
Germany
December 26, 2011
Nice Hotel - the internet is a mess - not for BIZ!
Nice staff, clean rooms, comfortable beds, perfect location
as mentioned above, all is in proper order, they just need to get a new it expert for their network and spend some money on it, for the internet is ridiculous. 20 of 24hours a day the speed is that slow, that u cannot open some websites or services even....i know some other hotels, which got a much better internet line than this hotel...so it`s local issue and problem of their line speed and hardware...a 4 star hotel has to provide a reasonable 24 hours working internet...but the majority of guest are chinese...they even have no clue what speed is and also no culture to complain about...and it seems the hotel management has the same lack of knowledge concerning that issue...the hotels it support is simply too weak.

Ng S.
Singapore
December 26, 2011
Good Stay
Considered convenient
Nice hotel overall and value for money. The hotel is conveniently located and its really not difficul to move around in Macua. The weather was also good during my visit. Not so crowded too. Nice place. I will go back again.

Marco B.
Philippines
December 26, 2011
Value for Money Hotel in a decent location
Comfortable rooms and modern bathroom
I loved the spacious room with office table, as well as the clean and adequate bathroom. No problems at all with the location as it was walking distance to the Wynn, Grand Lisboa, and MGM Grand. Only concern for me was that there was no business center with internet, which was advertised on Agoda and even on their hotel manual. Also the breakfast food didn't have enough choices.

CHI Y.
Hong Kong
December 25, 2011
Great location in Macau City near Lisboa Casino
Convenient Location
Room was ok but bed and pillow were not very comfortable. Check-out took too long as there was no procedure that the staff followed. It was a free for all with people cutting in line and pushing in.