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Recent customer comments

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Very good

based on 2117 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.8

Ratinder A. from United States
Business travelers
Stayed 10 nights in November 2013
Very comfortable. Great location. Great staff
Location, Comfortable room, great staff
Centrally located, walking distance to most attractions Nice staff. Comfortable rooms.
Reviewed December 13, 2013

Yee W. from Malaysia
Families with young children
Stayed one night in December 2013
Good stay, but room is not spacious enough
The staffs are friendly & attentive, room is clean, location is strategic near the pier
The Phillipino bell boy is very friendly, but we forgot to get his name. Room is good, but a little bit smaller compare with other hotels in Macau for the same price. Location is quite strategic which is walking distance to the Hong Kong Macau Terminal.
Reviewed December 08, 2013

stephanie C. from Singapore
Stayed 3 nights in November 2013
friendly staff, clean room, non smoking room
Reviewed December 05, 2013

YEW K. from Malaysia
Families with older children
Stayed 4 nights in November 2013
Great location, Nice and large room (Deluxe room)
Great Location, Friendly staff, Nice and Clean Rooms
This is our 2nd time staying in this hotel. Being upgraded to the Deluxe Rooms,our total stay was 3 rooms for 4 nights. Enjoyed the stay very much. Easy accessible to anywhere with free shuttle bus services.
Reviewed December 03, 2013

Minh H. from Vietnam
Stayed one night in November 2013
Clean and well equipped.
Clean. Close to ferry. Casino inside
Good experience. Although casino inside is small. Will come back
Reviewed December 03, 2013

Cher H. from Malaysia
Families with older children
Stayed one night in November 2013
Clean, Comfort, Attentive Staffs
Cleanliness of room and bathroom, Comfortable bed, Strategic location
I had a great stay at the Casa Real Hotel, easy accessible to Macau Ferry Terminal where you can take all the shuttle buses available at the ferry terminal. Only my advise do not take any Grand Lisboa/Lisboa/Oceanus shuttle buses, going to any of their casino will be no problem but if you take their shuttle from any of their casino, you're require to produce a coupon you get from their casino for its shuttle bus services (that's the layback). You can take the City Of Dream shuttle bus to City of Dream and from there you can connect to many places through their shuttle services eg. Taipa City, Macau Tower. Casa Real Hotel is near to Oceanus (Oceanus is more easy to locate due to its huge landmark sign). Casa Real Hotel has shuttle services to Border Gate (Zhu Hai) and Macau Ferry Terminal. But if you do want to get their shuttle services at Border Gate, you're advise to ask the hotel where are the exact location of their bus stop as myself also can't locate it. Therefore I took others shuttle services to ferry terminal, it will took about 15 min walking distance to Casa Real Hotel from the ferry terminal. I ask for a non-smoking room where it is located at 8th floor, the room is very new and clean with a comfortable bed, huge TV with multi channel and huge window with nice view. I would be happy to recommend this hotel to all my friend.
Reviewed November 28, 2013

Adam C. from Canada
Business travelers
Stayed 3 nights in October 2013
The room is clean and price is fair
The room is clean and price is fair. The hotel also has shuttle buses to transfer to different area
Reviewed November 18, 2013

Jacky Y. from Malaysia
Stayed one night in June 2013
Simple and Reasonable
Casino Machinese and FREE SHUttle to the ferry
Reviewed November 13, 2013

Leow C. from Singapore
Stayed 2 nights in November 2013
Close to ferry terminal and Airport.
Friendly and helpful staff.
Wonderful except from terrible e-long customer service
Reviewed November 13, 2013

Chee M. from Singapore
Stayed 2 nights in September 2013
Good for stay
Locations, Big rooms and near eating area
My wife and I decided to try the big room over this hotel. Its centrally located with shuttle bus service provided to go to ferry terminal or Gongbei custom. There are a few local eating place nearby and most of all its walking distance to the ferry terminal port where we can travel to Hong Kong from there.
Reviewed November 06, 2013