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Recent customer comments

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Very good



based on 2117 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.8

Antony L. from Indonesia
Families with young children
Stayed 2 nights in December 2012
Best value hotel in Maca
Near Macau-Hongkong Ferry Terminal, big and clean room, good service
This was my first time visiting Macau and I stayed in Casa Real Hotel for 3D2N. The hotel location is very near from the Macau-Hk ferry terminal (10 minutes by walking). Casa Real also provides free shuttle mini bus service from and to the ferry terminal. The room is quite big, clean, and also very comfortable. The concierge service was also very helpful when I asked about Macau tourism objects, etc. I shall return.
Reviewed January 08, 2013

Tonis S. from Estonia
Couples
Stayed one night in December 2012
Okay hotel.
Near the ferry terminal.
It was okay, got an upgrade on the room to studio. Rooms somewhat old but not that bad. It is important for me that the room and bathroom is clean and good and I usually never stay below 4* hotels, and I was satisfied. Although definitely not the best hotel, limited services, everyone smokes, lots of noise comes in through windows although I was on some of the top floors.
Reviewed January 07, 2013

HONG Z. from China
Groups
Stayed 2 nights in January 2013
Nice hotel but small bath room
breakfast buffet is good
the location of the hotel is good, on the main road about 10-15 minutes walking distance to Lisboa and Wynn...comparing w/ China mainland hotel, the price of their breakfast buffet is cheap, 100mop/person, though not so many types, good enough...only one poor thing is small rooms especially the bath room, really quite tiny, cannot stand two persons at one time...
Reviewed January 06, 2013

GU T. from China
Solo travelers
Stayed 3 nights in September 2012
Location is not so central but serves me well
Nice hotel, but renovation is a bit old. Nevertheless it is well set up.
Location is not so central but serves me well, nice hotel, but renovation is a bit old. Nevertheless it is well set up.
Reviewed January 06, 2013

Lee C. from Hong Kong
Groups
Stayed one night in December 2012
good location & reasonable price
excellent location, very near the pier!
Clean & nice room no amazing facility like other luxury hotel in Macau, but is reasonable for its price
Reviewed January 05, 2013

Yu M. from Malaysia
Couples
Stayed 3 nights in December 2012
A hotel just next to macau ferry terminal
Walking distance to macau ferry terminal
It is located just next to Macau Ferry Terminal where it is convenient for those intends to travel from/to Hong Kong. An old fashion hotel but overall well-maintained room. Hotel staff professionalism could be lifted up to deliver more friendly and helpful customer services. Overall, a good hotel but paying such room fee I reckon you could easily find some other better bargains in Macau with better location and service.
Reviewed January 04, 2013

Cherryl P. from Philippines
Couples
Stayed one night in December 2012
A hotel that you want to go back again...
Im happy to have filipinos there because they are hospitable...
I'm happy that we stayed there, nice hotel. Perfect for couple, and affordable. I just hope that they can give freebies for special occasions...
Reviewed January 03, 2013

SOON L. from Malaysia
Families with older children
Stayed one night in December 2012
Great service
near to ferry terminal
The room is clean and big and really neat! and i love their services! the staff performances are impressive and great! Polite and helpful. The hotel is very near to the HK-Macau ferry terminal, 10mins walking distance. can get taxis easily at the main entrance of the hotel to get to tourist attractions. Wifi only available in the lobby, the line is stable. LAN internet access is available in the room, very good connection.
Reviewed January 02, 2013

SOON C. from Malaysia
Families with young children
Stayed 3 nights in December 2012
Clean & acceptable
Clean room
the rooms are clean, however non-smoking rooms are only available at 8th floor hence non-smkg room are limited. tho we requested through agoda and through a direct email for 2 rooms to be a non-smoking room, the hotel could only give us one room at 8th fl. the room service & receptionist are quite helpful too. from agoda, we thought the hotel provides free transfer from the airport, which is not the case.
Reviewed January 02, 2013

DONGHYUN L. from South Korea
Couples
Stayed 2 nights in December 2012
Recommendable Hotel
Price
Room condition was good. Nearby Macau ferry terminal. Great hotel concerning its price.
Reviewed January 02, 2013