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Recent customer comments

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Very good

based on 2103 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.8

Tyler J.
United States
October 21, 2012
good value, a bit outside the city center
so so location, good prices for the stay
casino staff was nice. one staff person behind the counter behaved like i was annoying her when i needed to use the business center.

Kate O.
October 15, 2012
Terrific Find!
Spotlessly clean; very helpful, friendly staff; English spoken; very close to Macau ferry terminal
A really excellent find in Macau, very reasonably priced. Booked through agoda I paid US$90 (including tax and service charge) for one night. Price quoted by hotel was approx. US$135 PLUS 15% tax and SC, so agoda great deal. Quick check-in, room very clean, comfortable, two small bottles of water supplied, bathroom amenities, kettle and tea supplies. Room quiet. Room service very reasonably priced and quick. Ordered Shanghainese noodles with pork which was so-so. A little too oily and not a lot of flavour. Hot sauce on the side but too hot for me! Concierge staff always available, always friendly, knowledgeable, helpful. Lovely, sparkling clean indoor pool and casino. Although close to ferry terminal, otherwise location not great as not much around the immediate area. A small store around the corner has cold drinks, food, etc. MOP/HK$60 taxi to Cotai Strip/City of Dreams area. OR, take the hotel shuttle to Macau ferry terminal and take one of the free shuttle buses to City of Dreams. I took taxi to save time. Casa Real great location for Macau World Heritage Site and exploring the old areas of Macau, about MOP/HK$20 taxi only. Hong Kong cash welcome everywhere. I consider Casa Real to be a great discovery and highly recommend it to anyone. Booking through agoda (payment via paypal) quick, easy, no hassle. Hotel took HK$1000 deposit at checkin and I received it back on check-out.

Andrew M.
October 10, 2012
Good location, clean
Had a good stay here; the staff were helpful and had fairly good English. Hotel is near the ferry terminal and a short distance from the border to Zhuhai.

Rally D.
October 10, 2012
Location near HK Macau Ferry Terminal
It's clean
Clean room, this was my 2nd time to stay in this hotel. The 1st time was 3 years ago. Sadly, free internet is via LAN, but free wifi is located in the lobby.

Marek G.
October 08, 2012
Great location but small rooms
Convenient for arrival by ferry from Hong Kong as hotel is walking distance from the ferry terminal.
Situated just below Guia Hill and Lighthouse, the Casa real is an easy stroll via the elevated walkway from the New Macau Ferry Terminal. Although the rooms are small, they are clean and comfortable. Hotel staff are friendly and welcoming and although WiFi is not available in rooms but it is in the lobby coffee shop which also serves a variety of breakfast and light lunch dishes as well as excellent coffee!

Wai C.
Hong Kong
October 05, 2012
Very nice
Bed very comfort
View very good. Food ok as not much choice. People very nice to us. Bed also comfortable. I will be back next time. Lobby so clean. Room service so good. I like it.

Dominic H.
October 05, 2012
Nice and Friendly Staff
Fair Location to my Choice of Destination
Not Worth the Money I paid For the Price of Rate Compare to Service and Facilities Provided. I will Choose for Alternative Hotel During my Next Visit.

Linda G.
October 04, 2012
comfortable hotel with good transport facilities
good location, good free transport to other hotels. good public transport access.
Very comfortable room with help and hospitable staff members.

Linda G.
October 04, 2012
great service good hotel
good service
The staff were polite and very helpful. The rooms were also comfortable and well lit

ling S.
September 29, 2012
Lovely hotel
Good Service by bell boys
The hotel location is good, very easy to get around or find something to eat. the stuff is very nice and room is clean. will stay again.