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Very good 7.8
Based on 2102 reviews

Recent customer comments

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Very good



based on 2102 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.8

Catherine C.
Singapore
June 18, 2012
Beautiful and clean rooms with basic facilities
Bathtubs, clean towels and beds, bathrobes, helpful Filipinos staff
Generally I like the room and the bathtub. The swimming pool has a beautiful deco. It is a distance to the main attractions, so not too noisy. Non-smoking floor is good for non-smokers as all other parts of the hotel has strong cigarette smell. The Filipino staff are very helpful.

CHAN J.
Malaysia
June 17, 2012
Clean and good service
Good service
Great service provided by hotel staff during check in..all hotel staff is very friendly and helpful..overall is great, only a bit hard to get meal around,especially breakfirst..

FAITH G.
Philippines
June 14, 2012
Great value for money
clean rooms, good location, friendly staff
Casa Real is an inexpensive hotel that offered great service. It's a Chinese hotel but also friendly for non-Chinese speaking guests thanks to the presence of Filipino staff who are well-known for their hospitality. Their Chinese hotel staff are also okay (fast response to email inquiries) except for the guards at the casino who are not approachable. You cannot ask them for help or directions. Rooms are clean and amenities are good. The only drawback is they don't have free shuttle to and from the airport. It's a 5-minute walk to the ferry terminal where you can ride other hotel's free shuttle to go around Macau. We will definitely stay in Casa Real again.

chia M.
Malaysia
June 13, 2012
clean & comfortable room
friendly staff
average is good with nice ancient decoration. but the casino of this hotel look old and quiet with less happening. there is not much choices on restaurant nearby yet they also got free bus for you to go terminal.

Chin C.
Malaysia
June 09, 2012
Great location and room is big.
Location is very near to habour Macau - Hong Kong
Very convenience to stay in this area, can easily get buses to town. Hotel also provide shuttle bus to habour. Friendly staffs.

Nip M.
Hong Kong
June 08, 2012
good service
very convenience to walk from the hotel to the boat pier
casa real hotel hotel is elegant and luxury in docoration, both the equpipment and failicities are in good condition and new look. both my business partner and i feel comfortable of staying in this hotel. it also located in the town centre and we find very convenience to walk from the hotel to the boat pier. however, the washroom is too small and cannot easy to contain 2 persons together.

WEI C.
Singapore
June 01, 2012
Good location with newly renovated room
Clean and newly renovated room
The staffs are friendly, room is newly renovated and chinese restaurant offers tasty chinese food

Greg J.
United States
May 29, 2012
Good Hotel that is not Overly Expensive in Macau
Nice Rooms
i stayed at casa real hotel for two nights. it is a pleasant hotel that is not overly expensive when considering other options in macau. staff was very attentive and friendly. hotel is close enough to walk to sands and even wynn casinos. (15 minute walk) each room has free lan internet access for laptops but wifi is only available in lobby, which can be a pain for those with smartphones. other than that i enjoyed my stayed at casa real hotel. i had a good stay and would stay there again if i was in macau.

Emil W.
Indonesia
May 28, 2012
Nice Hotel with nice location
Nice location
the hotel is near to almost all casino. the best place to visit is "ta sampa" because there is the trademark of macau which is the saint paul church. the food is good. the room is nice and clean. the road nearby hotel is very quiet. i think i would like to stay here again if i visit macau next time.

kar C.
Malaysia
May 27, 2012
Clean and big room with good service
cleanliness
the hotel is renovated with great condition and the room is clean and big with a comfortable bed. very satisfied with my stay this hotel and i will stay there again when i travel to macau.