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Very good 7.8
Based on 2101 reviews

Recent customer comments

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Very good



based on 2101 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.8

TAN O.
March 12, 2012
Lovely hotel and service with a smile
casino and location great
with nice and friendly staff, room clean and comfortable, nice food all around.

Arthur W.
Malaysia
March 11, 2012
Simply Awesome
Excellent room size, comfortable beds, clean
arrived by shuttle bus from ferry terminal (although it was so near and could have walked!). receptionists spoke good english and assisted us all the way. even asked us if we needed anything when we got back to hotel at midnight! rooms were superb.

William L.
Malaysia
March 09, 2012
new and comfort hotel
newly refurbished, clean and near to ferry terminal
Overall quite satisfied with this hotel for this price, quite new,big and comfort..will definitely visit again in the future.

Budi G.
Indonesia
March 08, 2012
Nice hotel but far from anywhere
New renovated room
Nice and clean room but quite far away from anywhere

christine L.
Malaysia
March 08, 2012
nice place
room is big, clean
i like this hotel ,becoz big ,comfortable,clean..let me feel is better relax n enjoy my trip.

GREGORY K.
Singapore
March 07, 2012
Grand look hotel comfort rooms very good services
Big rooms with big beds and good services staffs are polite
The reception is polite room services are good and helpful . They recommend me with good Places of interest and where to have nice food . My stay was very pleasant , I will strongly recommend to everybody with no regrets and I will like to visit Macau again and I will use this hotel again.

WONG C.
Hong Kong
March 07, 2012
Casa Real Hotel
good location
1)No water heater provided so difficult to make milk formula for my young children 2)Can add extra bed just for 5 dollar per day

Eng G.
Singapore
March 06, 2012
A sweet surprise awaits ~
Close proximity to the HK / Macau Jetty
Was a little sceptically when I book this hotel as I do not recalled passing by this hotel and also with the competitive pricing on the website, I was prepared to stay in a simple hotel. Upon alighting from the taxi (approx. 7 mins from the jetty), the hotel is a nice presentable building with proper upkeep. From the doorman to the reception staff, everyone welcome you warmly (despite the cold wind of 14ºC). The room was big, neat and smell fresh from the morning housekeeping and the washroom was generously spacious with all amenity provided. 5 lifts (IIRC) serve the entire hotel thus lift waiting is minimize. Will top this hotel as first choice for my future trip to Macau.

Tan H.
Malaysia
March 06, 2012
Nice hotel with good service and comfortable room
Room is big and comfortable, the hotel has shuttle bus, the staff are helpful
it is a very nice hotel, clean, modern,well presented and with very helpful staff. the location is good and ideal. walking distance to fisherman whalf and restaurant.the room was great with a very comfortable bed. it is very good value for money. if you want a quiet place to rest after travel whole day, it is one of the most suitable hotel that you can choose.

Huey H.
Malaysia
March 03, 2012
Nice Hotel
Nice Lobby
i choose casa real because it is near by ferry terminal and airport. need to catch early flight in the next morning. not so satisfied bacause breakfast buffet is not included. other than that, all are very good. if you have more time, can go to indoor swimming pool to swim and conditioning your painful muscle after long distance walking. oh ya one more thing, their bathroom fixtures are all branded. if you don't have any grohe at home, then you should go and experience their shower mixer.remember to wash your hair ya...